My lap top will not turn on when I turn it on, but it shows that the battery is charging. What can I do

Hi,

This is a normal problem with notebooks, not to worry can be easily resolved.

Follow the undermentioned steps and check it works or not!!

1>Turn the system completely off
2>Disconnect the power adapter and the battery from the system
3>Disconnect any other pheripheral which is connected for example :Printer,scanner,flashdrive,etc
4>Press and hold the power key for 1 minute without any power source being connected to the system.
5>Now connect everything back
6>Try powering the system on.

If it works GREAT.....If not then follow the undermentioned steps
1>shut the system down
2>this time when we restart keep on tappping the F10 key for sometime which would take you to the PHOENIX BIOS SET UP
3>As soon as you reach that screen it might give you an option to click on YES or NO.
4>Yes would be higlighted click on ENTER
5>If you don't get any options like yes or no....not to worry
6>Press the F9 key once which would ask you whether you want to set the BIOS to the default settings or not, which would give you a YES or NO option
7>Yes would be highlighted click on YES
8>Now press F10 once again and then Hit enter on YES option
9>The system would reboot by itself
10>Hope it works this time

IF then also the issue persists

1>Boot the system press F10 to got to the BIOS SET UP
2>If it gives you a YES or NO option ,select YEs and then hit enter
3>look at the top of the screen you would get a DIAGNOSTICS or ADVANCED TAB
4>Selecrt that tab using the ARROW KEYS on the keyboard and then hit enter
5>Under that option it would give you an option to run a PRIMARY HDD SELF TEST
6>Run the test and in case you get any errors like #1-07 FAILED or #1-08FAILED or any other errors ask HP tp replace the hard drive of the system
7>In case th HDD test passes completely which normally takes around 120 minutes to complete doesn't give you any errors then you have to reinstall the operating system

Check this steps ....in case none of the steps work then get back on fixya would let you know how to reinstall the operating system

Regards
KEN