Fisher and Paykel Pride 5.5

- Motor control module fault:
Fisher and Paykel washing machine error 1:
Primary Source: Motor control module.
Action: Replace motor control module.

3 - Motor control module fault:
Fisher and Paykel washing machine error 3:
Primary Source: Motor control module.
Action: Replace motor control module.

9 - Size setting fault:
Fisher and Paykel washing machine error 9:
Primary Source: Motor control module.
Action: Reset machine size as per service manual instructions. If fault repeats replace Motor control module.

10 - Temperature Sensor (Thermistor) Error:
Fisher and Paykel washing machine error 10:
Primary Source: Thermistor.
Action: Replace Thermistor.

11 - Pressure Sensor Fault:
Fisher and Paykel washing machine error 11:
Primary Source: Pressure Tube.
Action: 1 - Empty all water from the machine. Remove pressure tube from pressure sensor, clear pressure tube of any water and reconnect tube (blow down the tube is necessary). 2 - If fault repeats, replace Motor Control Module.

12 - Flood Protection Error:
Fisher and Paykel washing machine error 12:
Primary Source: Water Valves.
Action: If the water valves are on continuously, check that the water valves turn off mechanically by disconnecting power to the machine.
Secondary Source: Pump System.
Action: Check pump for blockage and drain hose for correct height(end not immersed in water) or kinked.
Tertiary Source: motor control module.
Action: If water valves are been driven on electrically, replace motor control module.

36 - Water Leak Fault:
Fisher and Paykel washing machine error 36:
Motor control module has needed to top up the water level more than 4 times during wash/rinse cycle. Most likely cause is waster siphoning out or the machine has developed a leak.
Primary Source: Drainage system.
Action: Check that the hose is not less than 850mm from the ground
Secondary Source: Pressure tube.
Action: Make sure the pressure tube is fitted correctly and doesnt have any holes.

37 - Blocked pump:
Fisher and Paykel washing machine error 37:
Primary Source: Drain System.
Action:
1. Check that the drain hose has not been kinked.
2. Check the length of the hose. 1m is maximum extension.
3. Check drain pump winding for open circuit.(Note: Pumps are fitted with a thermal cut out and will reset after cooling)
4. Check for physical blockage to pump and hoses.

38 - Pressure Sensor Fault(empty reading during wash cycle):
Fisher and Paykel washing machine error 38:
Primary Source: Pressure tube.
Action: Check if tube is fitted correctly, check for blockages or holes in the pressure tube.
Secondary Source: Motor Control Module
Action: Replace the module.

39 - Pressure Tube Fault:
Fisher and Paykel washing machine error 39:
Same as fault 38.

40 - Bowl Dis-engage Fault:
Fisher and Paykel washing machine error 40:
Primary Source: Mechanical.
Action:
1. Check that there are no clothes or other foreign objects preventing the clutch from re-engaging. Excessive suds can also stop the bowl rotating.
2. Check the clutch splines for physical damage.
3. Check that the pressure tube has not come off, kinked or blocked(blow down the tube.
Secondary Source: Motor Control Board.
Action: Change Board.

43 - Out Of Balance Switch Fault:
Fisher and Paykel washing machine error 43:
Motor control module has found that signal returning from the out of balance switch indicates that the switch is permanently on or the harness to it is disconnected.
Action:
1. Check the level of the machine.
2. Check wiring to the switch.
3. Check switch for continuity and corrosion.

44 - Water in Bowl During Spin:
Fisher and Paykel washing machine error 44:
Primary Source: Drain system.
Action: Check for blockages/kinks in drain hose and function of the drain pump.

48 - Hot and Cold Inlet Valve Incorrect Signal:
Fisher and Paykel washing machine error 48:
Primary Source: Wiring.
Action: Check the wiring.
Secondary Source: Inlet Valves.
Action: Check the resistance of the coils.
Tertiary Source: Motor Control Module.
Action: Change Module.

49 - Cold Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 49:
Action: See fault 48.

50 - Hot Water Inlet Valve Faulty:
Fisher and Paykel washing machine error 50:
Action: See fault 48.

51 - Diverter Valve Fault:
Fisher and Paykel washing machine error 51:
Primary Source: Blocked diverter valve.
Action: Check for foreign objects in the valve.
Secondary Source: Motor Control Module & Diverter Valve
Action: Plug the machine into the power point but off at the control panel. Check voltage on the plugs at the diverter valve. If voltage around 230V, change diverter valve and motor control module

52. (00110100) Phase 5 and 6 Eco - Diverter Top-up Fault
More than 6 attempts to top-up the water level in the bowl, this then signifies the
valve has not closed and is diverting to drain, or the top-up was not increasing quick
enough suggesting the valve has a blockage and is also draining.
Primary Source: Diverter valve
Action: Remove the diverter valve and check for blockages or broken hinge
mechanism.
Secondary Source: Wax Solenoid
Action:
Check the resistance of the wax solenoid, also look for corrosion on the terminals
(greenie deposit) resistance range will be between 0.7k? and 2.5k?. Values are
dependant on ambient temp and when the valve was last actuated. Anything
outside of these values should be automatically replaced.

Is the valve installed the right way.
When diverter valve is powered will pump water over bowl.
Your motor controller board may be faulty,
And need diverter driver parts replaced.
Set you machine to Traditional wash only to bypass
Eco active filling that users diverter valve.

This is error code 51
51. (00110011) Phase 5 and 6 Eco - Diverter Valve Fault
Primary: The motor controller has registered a drop in water level in the
recirculation phase of the wash cycle, water is being drained instead of recirculated.
Or water has been sprayed onto the Valve from an external source and caused the
solenoid to blow.
Action:
Turn the power off at the machine but leave the power on at the wall, then measure
the voltage across the terminals of the wax actuator, if a reading of 230V is
achieved the motor controller has failed due to the valve and both will need to be
replaced.
Secondary: Check for blockage in the valve itself or a broken hinge mechanism.

My F & P Model GWL15 did the same thing. I purchased a new pump but that was not the problem. Tip the machine back and look under. There is a valve diverter that I removed and checked. There was a dime and lots of lint stuck in the valve so it wouldn't move back and forth anymore. I downloaded a parts manual, page 10 and item # 23 is the valve diverter. Once I unclogged it and put it back together, it worked great. I noticed it works better than it has for a long time. I'm a 60 yr old woman so anyone can do this. Good luck.

It sounds like the drain pump or the diverter valve is restricted. Check to make sure that the drain hose is clear then disconnect power and lay the machine's front on a padded surface to access the drain pump and the diverter valve at the bottom of the tub. Remove the pump's inlet and outlet hoses then check and clear from any debris that may prevent water from draining out. Check the impeller for any damage or restriction.

Check the diverter valve for the same condition as the pump described above. The diverter valve is where the drain pump and the recirculation pump inlet hoses are attached from. Make sure the valve is in the drain position while the drain pump is working. Replace the drain pump and/or the diverter valve if deemed necessary.

Hi just read your posting.Now on the Intuitive model when it fills it also recirculates the water throe a diverter valve.When the machine is in the drain cycle the diverter valve shifts position and the water drains.The problem with your machine is the diverter is in the drain position when the machine is trying to fill.Now there are 2 types of diverters .Please look underneath the machine to the front right.You should see a pump with a red or black fan attached.Can you please confirm this as then I can guide you throe the testing and repairing of the machine.Looking forward to your reply.

if no lights r on your display then your control module is proberly faulty. why did u change diverter valve and drain pump? please reply 4 more help.

I had the same problem with my Fisher and Paykel washer. I replaced the diverter valve and it seems to be working fine. (Although I have only run one load so far.) I ordered the part from Fisher and Paykel. It came in 5 days. It was under $25, and it was simple to replace. Just make sure you get all of the water out of the washer first. There is a surprising amount underneath that has the potential to cause big problems if it leaks onto the pump.

call fisher paykel they will take care of you chances are the diverter valve is bad they have been having problems with them and make sure your repair people are fisher paykel certified VERY IMPORTANT