Is anyone having issues with Cash Register Express, database on the server, Firewall has to be off for the other registers to access. I don't like the fact that the firewall on the main server has to be off.

If an IBM Toshiba SurePOS 4852-580 15 cash register that you purchased used is not allowing you to make any changes and says "unauthorized," there could be a few possible causes:

1. The cash register may be locked by a previous owner: The cash register may have been locked by the previous owner with a supervisor password. You will need to obtain the password to make changes.
2. The software may be outdated: The software may be out of date and require an update. You will need to contact IBM for assistance with this.
3. The system may have been tampered with: The cash register may have been tampered with, which could have caused the system to become locked and require a service technician to reset it.
4. The cash register may have a security feature enabled: Some IBM Toshiba SurePOS have a security feature that allows only authorized users to make changes. You will need to contact IBM for assistance with this.
5. The cash register may have an issue on the hardware: some issue on the hardware of the device could be preventing the device from functioning properly.

see if what you are looking for at this link..
i can not find anything else on the internet.
https://www.google.co.uk/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=Cash+register+express+saying+root+element+is+missing

Click File to the top left hand corner of the login welcome screen. Select Change Password. Enter the existing password ("admin" by default) Then you can create a new password

hi Lloyd,
need more info about your setup to help you. is this a stand alone station or connected to a server? your question wasn't clear about this.
[email protected]
Feel free to email me with more details if need be.

wrong category

You can use any of the Casio drawers that have the same connection as the standard drawer. Alternatively, you can use any 24volt drawer in other brands if you change the drawer connector. You may have to make a new base for the register but that is not a big issue. good luck ------------------------------------------------------------------
If anyone needs more information, the Casio CE-4000 manuals are here: http://the-checkout-tech.com/manuals/cashregisters/casio1.php

You probably have a database problem. If it gets to large, your PC will slow to a crawl during transactions or just freeze. I see you had an earlier post about the database backup not working. This would also indicate a large database or problem. Three options.

1. Clear database and start anew. You don't loose configuration, just all sales data.

2. Reinstall SQL server and hope your database is intact.

3. If you have a backup of database from before problem, restore it and see if it works. You would lose all sales data from backup date till now.

If you would like my help, contact me [email protected] Everything listed above and more can be accomplished thru remote access.

Your getting a connection successful because your looking at the localhost. The server would be the network name of your server. And the password is case sensitive and is pcAmer1ca. (Note the number 1, not an i)

if you're using PCC, you should try to process directly through the PCC program, if that works, most likely the only thing you have to do is go in to RPE, then setup screen and set the directory where PCC is (usually this is active charge directory for payment server, or pcw for pccharge pro, they both work but i believe its only OFFICIALLY supported with payment server)

they have some good info on their site: http://faq.pcamerica.com/paymentprocessing/pccharge

Hi.
E10 means drawer not closed within the given time (in programming). if you have the drawer closed already, make sure all three wires are connected between the drawer and the register (one of them senses the drawer state). Apart from that, you might have a programming, or memory issue. Has anyone played with the programming?
If you are still stuck, let me know.

Mark