I had this problem - now only use liquid detergent and half the recommended dose and have no problem. The machine uses very little water so powder detergent sometimes does not dissolve - especially on shorter cycles - and therefore does not get rinsed away. Try the liquid detergent!
What type of soap are you using make sure its for front load washers.
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DOES THE SOAP DISPENSER COME OUT TO CLEAN IT PROPERLY. I CAN'T SEEM TO REMOVE IT
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