Hello :
I recommend you to reset your GPS to solve this problem .
To reset your GPS , try this please :
1:Charge your TomTom for at least 2 hours to avoid any issues upon resetting.
2:Locate the "Power" button at the top right of the device. The Power button is on the top right-hand corner of each device, just as the one shown in the picture.
3:Hold down the "Power" button until the device resets. TomTom warns that this reset process can take more than 15 seconds to complete.
4:Release the "Power" button once the device resets. Your unit is now reset.
PLEASE DON'T FORGET TO RATE !
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