I have two lines on my Panasonic KX-T7731 I would like the second line to be a completely different ring than the first line

The KX-T7731 isn't an answering machine.

If the voicemail is on an answering machine connected to your phone line, consult its manual/

If the voicemail is on the phone company's server, look up the instructions in the phone book, or conrtact the company.

PRESS PROGRAM #* STORE

We have two phones KX-T7731 (Main phone) + KX-T7020 in another office. We talking on phone and another call comes in it use to ring on the spare phone. Now it does not ring until 4th ring and goes right into answering machine. It use to ring on second ring. Is there a way to program phone to ring on second phone after second ring?

You have to do 2 things: Make it ring and turn on Line Preference-Incoming Ringing line. The first is done from SYSTEM programming in programs 408/409/410 for DAY/NIGHT/LUNCH. The second is defaulted to Ringing so if the phone rings, it's supposed to work. If you've changed it, then from your idle phone you press PROGRAM and dial 22 STORE. (21 is no preference and 23 plus a number is a specific line).

Carl

Caller ID requires 3 things, service, hardware, and programming. The hardware is a CID card with a part number ending in 93, as in TA62493,82493,TD193 etc. Then system programming in the 900's turn it on for each CO line and the phone needs to be ringing to display CID when the phone rings.

Carl

A 7731 phone is compatible with about 18 different Panasonic phone sytem cabinets. Panasonic calls this line preference-outgoing and, in a TA series, which you're most likely to have, you press PROGRAM and dial 12 STORE for idle line, or 13 and a number from 1-8 for a specific line and STORE. 11 STORE puts it back to no preference.

Carl

Let's pretend that this is connected to the TA family of phone sytsems. It could be one of 18 different systems, but let's guess.
From the intercom, dial 7311# and 7321# That sets the call waiting on busy for both outside and inside calls and lets the phone "soft ring".

The real question is whether you should have programmed more than one phone to ring, but I'll leave that for another time.

Carl

From each of those 2 phones, on the intercom dial 7311# and 7321# The first tuns on call waiting CO and the second CW-Intercom. (0) cancels.

Carl

In your voicemail system programming menu set the time period before which the voicemail clicks in. Usually 10 or 15 seconds.