HP DeskJet D1460 InkJet Printer Logo
Posted on Dec 14, 2010
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My printer doesnt works, its always offline, nad the isplay shows paperjam, but the paperjam is not there,

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JDTec

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  • HP Master 4,338 Answers
  • Posted on Dec 14, 2010
JDTec
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Printer offline solution:

Printer Spool offline:

Disconnect the USB cable, go to RUN and type in services.msc and then find print spool and right click, then choose restart.



Paper Jam solution:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00861130&cc=us&lc=en&dlc=en&product=2510644&tmp_track_link=ot_search


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe







I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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kindly check it what shows in the display:
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vicki.velaz
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Our hp color laserjet printer is not printing... all the ink cartridges are new and inserted correctly... we have no idea what's wrong

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Open your print queue in your computer, (Control Panel > Printers> HP Color Laser or name of your printer) verify that your printer is seen as the "Default" printer and that it isn't currently selected to work "Offline".

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Under your printer "Properties" (right click on your printer, bottom selection on the drop down menu) you will have a "Self Test" button. Click this button (only once), observe your printer and see if it prints a test page.

If your printer shows no error messages, all cables are secured (always double check), your printer doesn't show it is offline in the printers queue, it properly prints the test page then at this point it should be working correctly.

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Hope this helps. Bud
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