Please remove the usb cable and try to connect do you see the notification new hardware found if yes just check my computer dose the hard drive shows over there if yes and double click on it dose it open if yes and the hard drive is empty .
then go back right click on the hard drive check properties dose it show the empty and the full graphs if it shows full and dosnt show the drive letter.
then right click on the my computer icon on the desktop go to manage and diskmanage ment check the hard drive over ther dose it show its unformated or un initialized if no dose it have drive letter on it if no then right click on the drive and say change drive letter and assigned one letter like h or g and check in my computer now dose it appair.if still so try changing the usb cable may its defective.
if dosent detect at all could be your hard drive case so you can remove the hard drive from inside the case and connect it directly.in the computer if works backup your data abd return backthe hard drive in the case and if its still in gurentee return it to the service center.
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