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This is usually a driver problem. If it worked previously and just stopped, then go int the device manager, uninstall the drivers and reboot. The machine will find and reinstall them. If this is a system repair/reload or if it's never worked, then you will need to download the drivers from Dell's support site. Make sure you have the proper driver. Some Dell machines will accept a driver for the network controller and show that it's working, even though it's not, ie... a Broadcom driver with an Intel card or vice versus. If this is the case, then you will need to get the model of the wireless card and search for the drivers. You can also use driverguide.com.If this doesn't correct the problem give me more info on what's going on and what you've done and we'll go from there.
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