Question about Lanier VW-160T
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Posted on Jan 02, 2017
Medquist is running out of parts for many tape machines (Medquist bought Lanier). It is getting harder and harder to find parts. Medquist isn't having any more parts made for many models and has stopped selling the parts. Our company has been repairing dictation/transcription equipment since 1914 with Thomas Edison's original tin and wax cylinder recorders. Due to our business over the years we have a sizeable warehouse of parts. Although for some models, parts are getting scarce even for us. If you would like your tape units repaired, go to the website below:
There is contact information there. Someone will assist you with instructions on sending in your units and answer your questions. Depot service rates are $75.00/hr charged in 15 min increments. Many problems with tape units can be repaired within 30 mins. It just depends on what is wrong. Of course you'll have to pay for parts as well. If we take the time to diagnose the issues with your unit and look up parts and you decide to not have it repaired, there is a $20 estimation fee. As long as parts are available, we will warranty repairs for 30 days. If a part becomes unavailable, of course we can't repair it again under warranty if we can no longer get the part.
Posted on May 01, 2009
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