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The heat between the doors is normal but not really hot. if sides and between the doors is real hot then you have an air flow problem. Vacuum coils under it and coils by condenser fan. Check your Condenser fan by compressor.
If it's American, the temperature probably reads as fahrenheit. If so, 20 degrees F is 12 degrees F below freezing which converts to only -6.67 degrees Celsius.
Domestic freezers should be set to -17 degrees Celsius (= 0 degrees F), so the beeper is warning you that the freezer compartment is far too warm. If it's working correctly and has the temperature control set correctly, then it should achieve the correct temperature if you leave it for 24 hours and do not open the door nor try to use the ice dispenser. If the freezer is full of unfrozen items and so has to cool those down as well, then it may take even longer to reach the correct operating temperature.
Te operating manual for your appliance will tell you how to set the temperature correctly and whether it's possible to select between fahrenheit and Celsius scales. Most models allow you to set an override on the beep alarm as well. I cannot guide you on this without knowing the exact Samsung model.
You can use a hairdryer on the frozen parts.
The fridge gets its cold air from the freezer through a vent(damper)
between the freezer and fridge.The fan in the freezer blows air through
it.There is a flap you adjust with the
fridge temp. control. Make sure it's opening and closing when you adjust the
fridge temp ..
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