I would suggest deleting the Voyager Pro from your phone. Turn your phone and
headset off and then back on after about 30 sec. You will need to reconnect the
headset to the phone again. Use pass code 0000 (4 zero's) if you phone ask for it. See page 8 of user guide for
further tips. User guide attached below.
Plantronics Voyager Pro User's Guide
Good luck from Headsets Direct!
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