How does it sound when you calibrate the speakers (page 75)? THAT is how the basic hardware is verified. Anything that doesn't work after that is usually a setup or source issue. Read the manual.
http://www.retrevo.com/support/Sony-DAV-DX250-Home-Theater-Systems-manual/id/750dj491/t/2/
Turn the volume control to something medium.
The errant switch, control or condition may change and you will suddenly release the amp's full power and possibly destroying your speakers. If a signal isn't audible at 1/2 volume it's probably not there.
Carefully examine the front panel for clues like a misplaced Source Selection, Mute, Tape Monitor control or Multichannel Analog Input selected.
There is a good chance that a common control may have developed a high-resistance or 'dead' spot through defect or idleness and is causing your symptom. Turn the POWER OFF and operate every control throughout its range a number of times, especially rarely-used ones like Tape Monitors and the Mute control.
Turn the volume to something reasonable and see if that helped.
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