Every time I play Avatar in my samsung blu ray player bd-p1000 the screen on the dvd player says interactive but then it starts playing the opening credits and it wont go into menu mode, I can't do anything fast forward, it just stays there. I have tried to download the firmware update 2.2 when copied onto a cd then put into the player the ploayer will not read the cd.

We have finally managed to get avatar to play!!!!! We had the same problem. Frustrating I know - but after returning the DVD back to the shop three times, trying updating previously, then waiting for another update from Samsung from Sept (they have not provided a further update) - we are feeling jubilant!

We copied the firmware to a CD disc once again. It did not initally look as if it was loading but if you wait you are asked if you if you want to upgrade eventually. Once you affirm - it takes a good five to ten minutes to process the firmware/ upgrade. It tells you when it has completed. We discovered by chance that you need to then switch off the player and switch back on again for the update to become functional.

Initally we still could not get AVATAR to load as far as the menu screen. We tried newer Blue Ray DVDs purchased December that previously would not play - and now do! To get AVATAR to play we switched off & on the blue ray player with the disc still loaded a couple of times and each time we got a little further towards the functioning menu screen.

A lot of messing around, so be sure you have the time available to persevere!