The HP Officejet 6500 will now only print color copies, the black copies do not print, the officejet does not recognize the request to scan copies, the officejet will send faxes and show a fax is being received but nothing will print but blank paper. The officejet appears to be having some senility issues...fine on Thursday, sick on Friday, super ill on Monday and Tuesday. Have trouble shot ALL suggestions given by HP help...seems ridiculous to toss a printer after one year.

SOURCE: I HAVE A HP OFFICEJET PRO L7680 ALL-IN-ONE

sounds to me like the scanner is faulty, return it under warranty and demand a replacement.

SOURCE: Hp officejet 5610 Wont scan . Print. Copy

your printer is dead and is uneconomical to repair. sorry

SOURCE: I have a HP Officejet All-in- One. Fax won't go through

We have a Hewlett packard officejet t45 all-in-one. We recently bought a new computer that didn't have a LPT1 port, only usb ports. So we bought a usb cable and now it only prints. I then went on the Hewlett Packard website and did some searching and reading and found that our all-in-one printer requires a LPT1 port and cable to work properly. If that is the same with you, you can buy a LPT1 card with the port to install in your computer.

SOURCE: I cannot use my HP officejet 6110 printer/Fax

Lost my manual and I don't know how to begin to use the fax. Is there any help for this problem?

Nalin DSouza

• 224 Answers
• Posted on Oct 03, 2009

SOURCE: hP officejet wireless 6500 printer won't print

Yes I will tell you why Kodak photo paper is a little thicker in size and you should not get this same error message if you use hp photo paper or regular photo paper.See of this helps.....

Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product

1. Without turning the product off, remove the power cord from the back of the product.
2. Wait 30 seconds and then plug the power cord into the back of the product.
3. If the product is not already on, use the On button to turn it on.

1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
3. Tap the stack of paper on a flat surface to align the edges.
4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
   NOTE: Do not load too much paper in the product.
5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.If the issue persists, continue with the next step.

1. Open a document in the program being used to print.
2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
3. Click the Paper/Quality tab.
4. Choose the appropriate paper size from the Size is drop-down menu.
5. Choose the appropriate paper type from the Type is drop-down menu.
6. Click OK and then click OK again to print the document..
7. If the issue is not resolved, continue with the next step.

1. Turn off the product and unplug the power cord.
2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
5. Close the access door and plug in the power cord.
6. Try printing again. If the issue is not resolved, continue to the next step.

• The paper trays are empty or overloaded.
• The paper is curled.
• The print side, or shiny side, of the paper is not loaded in the input tray face down.
• The paper might not be engaged with the feed rollers.
• The paper-width guide is pressed against the paper stack too tightly.
• The paper tray is not completely inserted into the product.
• The paper settings in the print driver do not match the paper loaded in the paper tray.
• The rubber paper-feed rollers are coated with dust.