I just bought a used Pronto M91 R SureStep Electric Wheelchair from a thrift store for my Dad.
It had been there for a while and it's batteries were dead.
When I would plug in the on board charger, it would not charge but instead flash Red indicating defective.....
What I found is that the expensive batteries were still good, but that the onboard charger will not recharge the batteries if they are too discharged-low voltage state.
What brought the batteries back to life was, I removed the seat and covers to the batteries.
I disconnected the two battery quick release connectors cables.
I connected an 10 amp automotive battery charger (use the deep cycle battery setting if it has one) each battery separately, for equal times(say 3 hours) BUT Not to a full charge-(Automotive battery chargers full charge to a higher voltage than what gel batteries tolerate).
I then reconnected the batteries together and plugged in the onboard charger which now showed the yellow-charging mode and let charge overnight.
The batteries are now full and seem fine.
Hope this helps!
The batteries are low and need charging If after you charge and you still have the single red light then you need to replace the batteries
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