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Posted on Oct 09, 2017

Sidekick id big red x software problem

I have a sidekick id that will occasionally shut down and a big red x will be over the screen. There is a "system crash" "fault abort data" message. After sitting a while the phone will work again. It doesn't help to reset it, or to do a "hard reset" by putting a paper clip in the reset and hold ing down the power button. Seems like a software issue.

2 Related Answers

Anonymous

  • 625 Answers
  • Posted on Jan 13, 2008

SOURCE: sidekick 3 has big red X on screen

You can try hard reset to see if that will clear it. With the unit powered on, pull the battery out.

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Ekse

  • 13435 Answers
  • Posted on Jun 28, 2008

SOURCE: sidekick id big red x

check t-mobile support for firmware update.

If you can't get one from tmobile support you will most likely have to send this one in for service.

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check t-mobile support for firmware update.

If you can't get one from tmobile support you will most likely have to send this one in for service.
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http://www.repairmysidekick.org/Sidekick-LCD-Screens/Sidekick-II-Replacement-LCD
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If you sidekick ID screen is white, you may be able to fix it. The flex cable connection cable on the lcd screen itself can come loose. Chance are if you tighten it, the screen will work again. I have had success with sidekick II and sidekick 3 with this same problem.

The following instruction for a sidekick 3 but it is the same for a sidekick ID. Just reseat your lcd instead of installing a new one.

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Sidekick 3 has big red X on screen

You can try hard reset to see if that will clear it. With the unit powered on, pull the battery out.
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