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The screen goes off after five minutes of use. The sound still works but no picture. The TV must have power removed for about 15 minutes, then you get another five minutes of picture.
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There could be several reasons why your Vizio TV goes black after being turned on, including a malfunctioning power supply, a damaged display panel, or a faulty backlight. Here are some steps you can take to troubleshoot the problem:
Check the power supply: Make sure that the TV is properly plugged in and that the power outlet is working. You may also want to try plugging the TV into a different outlet to see if that solves the problem.
Check the display panel: If the TV is getting power but there is no picture, the display panel may be damaged. Look for cracks or other signs of physical damage to the screen. If you find any damage, you may need to replace the display panel.
Check the backlight: The backlight is responsible for illuminating the screen, and if it is faulty, you may experience the symptoms you described. Look for any signs of damage to the backlight, such as flickering or uneven lighting. If the backlight is the problem, you may need to replace it.
Reset the TV: Sometimes resetting the TV to its default settings can solve the problem. To do this, unplug the TV from the power source, wait a few minutes, and then plug it back in.
Contact Vizio customer support: If none of these steps solve the problem, you may want to contact Vizio customer support for further assistance. They may be able to provide additional troubleshooting steps or help you arrange for repairs.
It's not the TV from what I can tell. I would start complaining about it and say you want a brand new box. Not used. They tend to give out boxes from people who previously had them and either didn't pay their bill or moved and clean them up.
It sounds to me like you either have a bad inverter board(The board that lights up the screen),or a bad bulb in the screen itself.When you turn it on,and the screen goes away,shine a light on the screen,and see if you can see a picture.I hope this helps.Thank You very much!
Tyler
All symptoms in your TV shows that you need to replace its Lamp as it has been consumed its life hours and TV requires new lamp. Lamp can be obtained from Sony Website. Price is $200, Hope this info will help you to enjoy your Sony TV in coming days.
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