Question about SanDisk Sansa MP3 Player

1 Answer

I've sansa express mp3..it turn on and when it does, i get the sandisk blue sign at the beginning then it shuts off. I plug back into my computer and a weird texture comes on, not the dog.my computer also couldnt install the driver and the device is not recognised..i tried firmware upgrade manually...but since the device isn't recognised,there's no way i can upgrade...manual reset isn't helping too...

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,421 Answers
Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I was listening to the player and it all of a sudden wouldn't shut off and it wouldn't charge, after 2 days it charged and i was able to get into the files but it wont let me delete the files and says my...


Hello,

When the Sansa Express keeps freezing you can RESET the device using next step:
note:
The device can be either on or off, player NOT connected to the computer:
Press and hold the Volume Up (+) and Select buttons simultaneously for approximately 20 seconds.

When the "rebuilding database" message keeps coming back, the player will need an update.
Use the Sansa Firmware Updater (works on Windows only) or go for the matching download on the forum:
http://kb.sandisk.com/app/answers/detail/a_id/446/kw/database/p/555%2C662%2C687/r_id/101834
The Sansa Firmware Updater will contain the driver for the computer to perform a firmware update on your player [ METHOD 1 ].
When downloading the driver package manually, first put the driver "StMp3Rec.sys" in the correct folder on your computer. Next start the SansaExpressUpdater [ METHOD 2 ].
During this update, connection between player and the computer is based on MTP mode, Media Transfer Protocol: Drivers and software are needed to get access to the player.

The player could also be accessed in MSC mode, seeing the player as a removable disk. How to get connection in MSC mode, see next link:
http://www.machinist-toolbox.com/SansaExpress_MSC-Mode.pdf

Manual for Sansa Express:
http://mp3support.sandisk.com/downloads/um/express-userguide-en.pdf

Support site for the Sansa Express:
http://kb.sandisk.com/app/answers/detail/a_id/4487/session/L3NpZC9nWWpkcGYqag%3D%3D/sno/0#express

May 19, 2010 | SanDisk Sansa MP3 Player

1 Answer

My Sansa Express Music Player shows mulfactioned error


Insert A Micro SD Card And Start It Up
It Should Work
Shut It Down And Remove The Micro SD Card
It Should Startup Fine.

Sep 09, 2008 | SanDisk Sansa c150 MP3 Player

1 Answer

Can't access on the computer and doesn't turn on when disconnected


I downloaded and reinstalled the latest version of media player form windows. problem solved. thanks anyway.

Trent

Jul 25, 2008 | SanDisk Sansa MP3 Player

3 Answers

SanDisk Sansa Express (2 MB) MP3 Player QUIT WORKING


i tell you connect to the computer your device
and right click on your device and format it

Jun 09, 2008 | SanDisk Sansa Clip MP3 Player

2 Answers

SanDisk Sansa Express (2 MB) MP3 Player QUIT WORKING


hii
just re plug it and see what happens or.. if you have wall mount charger with a usb connect .. then us it ... and if all fails... open ur player and disconnect the batter for a minute and reconnect it and then put it to recharge...
let me know what happnes..
tc

May 28, 2008 | SanDisk Sansa MP3 Player

2 Answers

Frozen MP3


For Sansa or Sandisk problems, contact http://www.sansacommunity.com/ This site is dedicated to Sandisk products and can help you. Good Luck

May 12, 2007 | SanDisk Sansa c140 MP3 Player

Not finding what you are looking for?
SanDisk Sansa MP3 Player Logo

68 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

Joe Negus
Joe Negus

Level 2 Expert

652 Answers

Ekse

Level 3 Expert

13434 Answers

 Ben
Ben

Level 1 Expert

27 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...