Anonymous Posted on Dec 05, 2010

Hi. I have lost all sound from our surround speakers, including when Test Tone is used./ All other speakers and Sub are fine. Pressing SURR button displays 'Not In Use' caption. Am I doing something wrong, or is the unit about to die?

Anonymous Dec 05, 2010

Thanks, but I already tried that. It's not an analogue problem. I had found that particular link when I googled troubleshooting. I appreciate the assistance, though must admit it didn't solve the problem...
Anonymous Dec 07, 2010

Thanks for the link. However, the problem is not with analogue sound. I get no tone when trying Test Tone, and when I press Surround on the front panel, it says not in use. I am running via optical cable from a PS3, with all appropriate DTS, Dolby etc settings enabled. The test DVD was in Dolby 6.1 and another in DTS and another in 5.1 - all failed to give surround sound from the rear speakers. It worked two weeks ago from both rear surround speakers, then I lost sound from the rear left speaker a week ago, now I have lost both. Wiring has been checked and I have also checked output with another (working) speaker connected...No luck - no sound at all from the surrounds!

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Radio Code Pro

Sony Master 2,200 Answers
Posted on Dec 05, 2010

Radio Code Pro

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Hi,

Please ensure all connections are secure. it is always a good idea to go around the amplifier and simply remove and replace each one of the speaker and audio leads at the back of the unit.

Next disconnect the unit completely from its power supply and power up again after 10 minutes.

If the problem continues reset the custom sounds to factory defaults by doing the following.

With the unit turned off hold down mode + and at the same time power the unit on. SF initialise should appear in the display and all sound fields are reset.

With the unit turned on press mode + or - to cycle through the sound fields.

Ensure that A.F.D or 2CH or MULTI/ 2CH A DIRECT is not selected anywhere as this turns the surround sound off

Let me know how you get on.

Anonymous

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Posted on Dec 05, 2010

Anonymous

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Here you go bud:

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&externalId=C215474&fes=true&mdl=STRDB1070

Just copy and paste this link into the web address box and press enter or return.

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I hope this mail finds you well.i am not getting sound from the surround and center speakers.when i test my speakers i only get sound from the front speakers.

Harman Kardon AVR 7000

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Hi. I have lost all sound from our surround speakers, including when Test Tone is used./ All other speakers and Sub are fine. Pressing SURR button displays 'Not In Use' caption. Am I doing something wrong, or is the unit about to die?

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STR-DB1070 Receiver

I hope this mail finds you well.i am not getting sound from the surround and center speakers.when i test my speakers i only get sound from the front speakers.

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Hi. I have lost all sound from our surround speakers, including when Test Tone is used./ All other speakers and Sub are fine. Pressing SURR button displays 'Not In Use' caption. Am I doing something wrong, or is the unit about to die?

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I hope this mail finds you well.i am not getting sound from the surround and center speakers.when i test my speakers i only get sound from the front speakers.

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