GM5664 won't play Blue-Ray Discs

Purchase the software and you will be provided with the activation key.

This is unlikely to help. Firstly a clarification. Blu-Ray discs and DVDs are two different types of discs. A standard DVD drive, found in more computers, cannot play Blu-Ray discs. Firstly, insure that your computer has a BR drive. In the case of a desktop PC, there should be a logo on the front of the drive that will indicate. In the case of laptops and netbooks, the logo should be on the bottom of the device. Otherwise you may check the device's properties in the Control Panel to be certain.

Assuming your device does support Blu-Ray, you must have special software to play it. The most common and well supported is Cyberlink's PowerDVD application. Despite the name, it plays BR discs are well. You can buy it at the Cyberlink website here:

http://www.cyberlink.com/products/powerdvd/overview_en_US.html

However, if your device has a BR capable drive, it's likely that BR software was included with it. Check any installation discs that came with your computing device.

go into cyberlink poerdvd settings in there you will see blue-ray disc i think that might have some thing to do with it also go here
http://www.cyberlink.com/stat/3d-support/enu/index.jsp#blu-ray-3d

The Dell Inspiron 1750 came with a DVD+/-RW drive. Did you purchase a replacement blu-ray optical drive (or purchase from dell with the upgrade to blu-ray)? If you do not have a blu-ray drive, a bluray movie will not play.

Cyberlink has some support information and manuals here: http://www.cyberlink.com/prog/support/cs/index.do . Search for PowerDVD and DX8 for Dell in the two drop down menus.

In addition, Cyberlink PowerDVD 8 only supports Blu-ray in their Ultra Edition (Blu-ray Disc) only. You will need to purchase either a newer version of the product that includes blu-ray support (or if sold separately the plug-ins that make the Ultra version of the product). See http://www.cyberlink.com/products/powerdvd/compare-retail_en_US.html for the different versions of Cyberlink PowerDVD 10 (and version 9). Scroll down to the section labeled HD Video Support.

I hope this helps.

Cindy Wells

Hi,

In Acer computer you should have Cyberlink PowerDVD software, please open the software and follow the below mentioned steps

To update the Cyberlink PowerDVD software:
1. Connect to the Internet.
2. Open the Cyberlink Power DVD application.
3. Click the arrow in the upper left hand corner of the window next to Cyberlink PowerDVD.
4. Click on Update Now
5. Follow the prompts to install the update.

Note: The update process may have to be repeated more than once to ensure the latest version is loaded on the computer.
Reminder: Blu-ray protection software prevents Blu-ray movies from being displayed on both the notebook LCD and an external monitor at the same time.

Thanks and regards,
Jitha

Install Cyberlink PowerDVD software and follow the below steps:
To update the Cyberlink PowerDVD software:

1. Connect to the Internet.
2. Open the Cyberlink Power DVD application.
3. Click the arrow in the upper left hand corner of the window next to Cyberlink PowerDVD.
4. Click on Update Now
5. Follow the prompts to install the update.

This is will take care of the issue

When i click on my Powerdvd dx the program will not open. It will not also play on my windows media. Can you please help me fix this problem?

Buy Version 8 of cyberlink

Hello,

PowerDVD Deluxe does not support Blu-ray playback. PowerDVD Ultra is the only version that does. See http://www.cyberlink.com/multi/products/compare_112_en.html for a version comparison table.

Regards,
Javabytes