Keyless lock is coded properly, but outside lever will not open door even when unlocked

Check the relays in the fuse box. It appears that the solenoids for locking the doors are working correctly. However it appears that the lock solenoid is not working properly.

If the little lever on the door latch doesn't work, you will need a new door latch.

Be sure the outside knob is unlocked before closing the door.
Schlage locks do not lock the inside knob or lever. After releasing the turn button, also turn the inside lever or knob, then check the outside knob.
What model of lock is this?

Since the exterior side of the lock only has a keypad and no lever, I'm not sure what you mean by the "outside lever". Here is a clear, easy to follow video of the installation. Please carefully review each aspect of your installation against it to see if you can spot an installation mistake:
http://www.kwikset.com/Videos/Vitro/smartcode.aspx

Good luck!

Since the exterior side of the lock only has a keypad and no lever, I'm not sure what you mean by the "outside lever". Here is a clear, easy to follow video of the installation. Please carefully review each aspect of your installation against it to see if you can spot an installation mistake:
http://www.kwikset.com/Videos/Vitro/smartcode.aspx

Good luck!

You can take off the interior panel and fix it there: https://www.youtube.com/watch?v=MkC2OiOiE_U

-If the problem is that keyless remote does unlock or lock door, but the lock lever still move when pulling up and down by hand. Door still open and close with both inner and outer, then might the driver door lock actuator is bad. The actuator lock and unlock the door for you when using the keyless remote or door lock/unlock switch.

-if you try using the key to unlock door and the key doesn't turn the door cylinder, then you have a bad door lock cylinder.

-if the lock lever doesn't move up or down and you can't open door using any handle, then you got a bad lock latch assembly.

I'm not sure what the issue is but hope this helps you.

replace both door lock actuators to fix problem.

Hi there,

Hope the following procedures helps.

TRANSMITTER TEST



NOTE:

If the doors unlock or lock with the transmitter, but the LED on the transmitter does not come on, the LED is faulty; replace the transmitter.

If any door is open, you cannot lock or unlock the door with the transmitter.

If you unlocked the doors with the transmitter, but do not open any of the doors within 30 seconds, the doors relock automatically. ?

The doors do not lock or unlock with the transmitter if the ignition key is inserted in the ignition switch.





1. Press the lock or unlock button 5 or 6 times to reset the transmitter.

If the locks work, the transmitter is OK.

If the locks don't work, go to step 2.



2. Open the transmitter and check for water damage.

If you find any water damage, replace the transmitter.

If there is no water damage, go to step 3.

3. Replace the transmitter battery (A) with a new one, and try to lock and unlock the doors with the transmitter by pressing the lock or unlock button 5 or 6 times.

If the doors lock and unlock, the transmitter is OK.

If the doors don't lock and unlock, go to step 4.



NOTE: The transmitters for LX models and EX models are different and are not interchangeable.



4. Reprogram the transmitter, then try to lock and unlock the doors (see Transmitter Programming ).

If the doors lock and unlock, the transmitter is OK.

If the doors don't lock and unlock, replace the transmitter.



TRANSMITTER PROGRAMMING

Storing transmitter codes:

The codes of up to three transmitters can be read into the keyless receiver unit memory. (If a fourth code is stored, the code which was input first will be erased.)



NOTE: It is important to maintain the time limits between the steps.



1. Turn the ignition switch ON (II).

2. Within 1 to 4 sec., push the transmitter lock or unlock button with the transmitter aimed at the keyless receiver unit behind the glove box.

3. Within 1 to 4 sec., turn the ignition switch OFF.

4. Within 1 to 4 sec., turn the ignition switch ON (II).

5. Within 1 to 4 sec., push the transmitter lock or unlock button with the transmitter aimed at the keyless receiver unit behind the glove box.

6. Within 1 to 4 sec., turn the ignition switch OFF.

7. Within 4 sec., turn the ignition switch ON (II).

8. Within 1 to 4 sec., push the transmitter lock or unlock button with the transmitter aimed at the keyless receiver unit behind the glove box.

9. Within 1 to 4 sec., turn the ignition switch OFF.

10. Within 4 sec., turn the ignition switch ON (II).

11. Within 1 to 4 sec., push the transmitter lock or unlock button with the transmitter aimed at the keyless receiver unit behind the glove box.

12. Confirm you can hear the sound of the door lock actuators. Within 1 to 4 sec., push the transmitter lock or unlock button again.

13. Within 15 sec., aim the remaining transmitters at the keyless receiver unit (up to two additional ones) whose codes you want to store at the receiver, and press the transmitter lock or unlock buttons. Confirm that you can hear the sound of the door lock actuators after each transmitter code is stored.

14. Turn the ignition switch OFF, and pull out the key.

15. Confirm proper operation of the transmitters.

Cheers!
Ryan

There is a "bar" that attaches to the lock like a lever pulling and pushing the door. Over many years and hundreds of unlockings it breaks from the plastic...I am in the same boat. It won't cost that much....take it to the dealer..the part is around $13.00 to replace