Hope you got the set working. If not, look underneath the locomotive near the rear (under the "cabin"). There are two switches, one on either side. One says "Smoke", the other says "Reverse". If the "Reverse" switch was set to "Off" when the locomotive was in Neutral, it will stay in neutral even when the power is cycled or the "Direction" button is pressed on the power supply. Even in Neutral, all the lights will work and I believe the smoke element will heat up but won't puff. Whatever setting the "Reverse" switch is on, try changing it to se if that works. Hope this helps...
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