Question about Sony DVP-NC85H Multi-disc DVD Player

1 Answer

Stuck in "loading" mode

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  • pam7714 Dec 03, 2010

    I should clarify-this is a Sony portable DVD player-DVP-FX730. My kids each got them for xmas last year. One works fine and the other just started to stay in the "loading" mode for a really long time. Eventually it gives up and says that it can't play the disc. I have tried powering off, letting it hang out for a few days, etc. We have put in different discs-some brand new, and still the same.

  • pam7714 Dec 04, 2010

    So are there really repairmen to take these to out there in the world. How do I find them?

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  • Sony Master
  • 6,993 Answers

Hello,

how long have you been using this player and when did this begin?

Remove the disc and try another. If the player refuses to eject the disc, remove it from the wall and fix it back and fix it back again. Then turn the player on.

If the player still gets stuck on "loading" mode for other disc, then it means the laser is weak.

The lens is weak such that it cannot load data on discs. Its spinning, trying to load, but can't because of the weak laser.

Get a lens cleaner, use it to clean the lens. If that doesn't solve the problem, get a screw driver, open the player's cover so that you can gain access to the lens, use a cotton board to clean the surface of the lens. This should clean dust or dirt that might be on the lens.

If non of the above solves the problem, then know that you need to replace the laser to a brand new one.

To replace the lens, remove the bad laser, use it as a sample to get exactly the same type and do the replacement. Note that replacing a laser (lens) needs a professional touch, so if you cannot replace the laser, get it to a repairman to fix it for you.

Once this us done, your player will play all discs again.

Good luck.

Posted on Dec 03, 2010

  • Walesarumi
    Walesarumi Dec 03, 2010

    Hi,

    I still think its a laser problem. The laser is responsible for loading data on discs and I believe its weak, that's why it cannot load discs.

    Take care.

  • Walesarumi
    Walesarumi Dec 04, 2010

    of course yes. Any electronics repairman should be able to fix this. look around for any local repairman within your vicinity/area and it should be fixed for you.

    In my country, this is very easy to fix.

    Take care.

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Posted on Jan 02, 2017

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