Good day. I have a problem with my HP C 6380 all-in-one. It is the following message: Ink-systemfailore. Oxc19aoo36. What can I doo to solve the problem. Yours Otto Smidt, Skovhaven 87, 5320 Denmark

Try checking ink levels of the printer
If you have brand new inks replace the old ones and check if you will still get the same error

Clean the printheads contacts with damp clean cloth there might be ink residue that blocks the nozzles

'Ink System Failure' or a '0x ...' Error Message Displays on the Control Panel

Issue
An 'Ink System Failure' or '0x... ' error message displays on the printer control panel. The exact text of these error messages varies by printer, but they are usually preceded by the word 'Error .'

The steps to resolve this issue depend on the error code that displays on the product control panel with the 'Ink System Failure' message. Review the solutions in the section that addresses your particular issue.

Solution one: Reset the product


Without turning off the product, disconnect the USB cable from the rear of the product.
NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon ( ).
Figure 2: Example USB connection (your product might not look exactly the same as this example)
Description of disconnecting the USB cable.

Remove the cartridges from the product.

Wait for the 'Insert Cartridges ' message to display on the control panel.

Disconnect the power cord from the back of the product.

Wait 60 seconds.

Reconnect the power cord. If the product does not automatically turn on, press the Power button

Reinsert the cartridges, and then close any open doors on the product.

If you receive a prompt to print a calibration page, do so.

Reconnect the USB cable to the rear of the product, and then try printing again.

Solution two: Service the product
If you have completed all the preceding steps and are still experiencing a problem, service the product.
Determine if your product is in warranty or out of warranty. If you need help determining your product's warranty status, go to HP's Warranty Check Tool .

*
If your product is in warranty , contact HP.
*
If your product is out of warranty , click here to view additional printer support options starting as low as $20.


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=en&cc=us&product=3560280#N998

Hope it helps you a bit

Hi! My name is Mace and I'm here to help.

Hi,

Read the below article :-

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00702807&lc=en&cc=us&dlc=en&product=3315742&rule=112

This would help you to resolve the problem.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Hi,
Install the cartridge by following the steps given in this link.
If the problem persists you will need to reset the printer.
Follow these steps to reset the printer:-

1. Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
2. Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
3. Check the printer for the error message. If the error message continues, go to the next step.

Also, Don't forget to remove nozzle protective tape from the cartridge using the pink pull-tab.
Do not touch the copper contacts or the ink nozzles
Good Luck and have a nice day.

* Hows the unit connected to the computer?(USB cale or Network cable or wireless)

Please get back to us with the above information.

:) Dr Tony

Applicable error codes
This document applies to Ink System Failure error messages with any of the following codes:
0xC19A0001, 0xC19A0002, 0xC19A0003, 0xC19A0006, 0xC19A0008, 0xC19A0009, 0xC19A0013, 0xC19A0014, 0xC19A0015, 0xC19A0020, 0xC19A0021, 0xC19A0022, 0xC19A0023, 0xC19A0024, 0xC19A0025, 0xC19A0026, 0xC19A0027, 0xC19A0028, 0xC19A0030, 0xC19A0033, 0xC19A0034, 0xC19A0035, 0xC19A0036, 0xC19A0037, 0xc19A0040, 0xc19A0041, 0xc19A0042, 0xC19AC001, 0xC19AC002, 0xC19AC004, 0xC19AC008, 0xC19AC010, 0xC19AC020, 0xC19AC040, 0xC19AC063, 0xC19AC080, 0xC19AC0a5, 0xC19AC0c6, 0xC19AC0e7, 0xC19AC100, 0xC19AC129, 0xC19AC14a, 0xC19AC16b, 0xC19AC18c, 0xC19AC1ad, 0xC19AC1ce, 0xC19AC1ef, 0xC19AC200, 0xC19AC231, 0xC19AC252, 0xC19AC273, 0xC19AC294, 0xC19AC2b5, 0xC19AC2d6, 0xC19AC2f7, 0xC19AC318, 0xC19AC339, 0xC19AC35a, 0xC19AC37b, 0xC19AC39c, 0xC19AC3bd, 0xC19AC3de, 0xC19AC3ff, 0xC19AC400
HP Photosmart C6380 and others



Hi

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Try a head clean. This is usually accessed from the printer menu on the printer, or the properties in Windows. If this doesn't work you could have faulty cartridges. This can be common with refurbished/refilled cartridges.

Unfortunately HP does not manufacture parts for the inkjet machines.

hit <> together then 789 to disable ink cartridge levels

I can't help with any Back door passwaord BUT I have found a couple of BIOS Password Removers... perhaps ya can just get rid of the "Old" one and ya be all good? I "Googled" the following .... phoenix bios password cracker download ... and got heaps of hits.. So good Luck. www.cgsecurity.org/wiki/CmosPwd www.softpedia.com/get/Security/Decrypting-Decoding/CmosPwd.shtml