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A technical support site is available online for the Kenneth Cole watch from where accessories user guides could be acquired. Locate Kenneth Cole online
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Call this certified Kenneth Cole watch repair company and speak to the representative. Not sure if they are on the West Coast. Geneva Watch Group 1800-874-0907
www.genevawatchgroup.com will come up on google, I got it to come up today, 20 Nov. '07 and clicking on the first heading that came up, "geneva Watch Groiup" I got on and was able to print out a repair service sheet for Kenneth Cole
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