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The software is by Stienberg and is called "Cubase" that is delivered with the Lexicon. The Omega doesn't really have any software to speak of except for the drivers. Browse the software disk looking for the section containing the drivers. When you install it, it will create a Lexicon folder with the root of your C drive and in it will be an Omega folder. In that is a driver folder and a folder of help files. In the Driver folder folder you will find the installer file "Omega Setup". Launch that program to install the drivers. Please note I have one of these and it can be frustrating to get things working. Make sure in the PC in the control panel "sounds and devices" that under the tabs that the Omega is the device to send and receive and for voice. Once you have done the install, the Omega should be in the list of available devices to select as default.
One can burn up equipment if you have powered parts of it from different sources...such as connecting things together that get their power from different receptacles. Ground bounce and fault currents of defective equipment can burn up things. You will probably have to send your unit back to the factory for repair.
The omega is like an external sound card. It has to be connected via your computer with a device driver,the software that came with the lexicon. Then you record on a software program such as Cubase.
Go to the guitar center for more help or go to google .com and type in lexicon omega. Lots of sights to look for answers or better yet go to lexicon omega's home site.
Yes having the same problem with new driver that Lexicon put on their site 2.5 driver has screwed up everything and the soundcard is nolonger working because of this new driver even their website is down very poor avoid Lexicon Omega
I've had this problem and similar ones. Following these steps seems to help:
Starting Cubase before switching on the Omega.
Go to 'Devices' and then 'Device Set-up'. Make sure you're in the 'VST Audio System' part of the menu. Make sure the Omega is selected as the ASIO driver - if not, switch it. Then click on 'Set to Defaults', then 'Apply' and 'OK'.
I've been struggling with this issue for about a week. My unit was locking up increasingly more often.
Two things I've noticed about my Lexicon interface:
1. Seems to be excessively hot.
2. The unit is not vented.
Yesterday, after reading a comment about the solder possibly being the problem, losing conductivity as the units warms up. I decided to run my Lexicon with the plastic case removed.
Since removing the the case, i have only had one instance where the sound stopped working, which i believe was a problem with Cubase in that instance.
I'm not sure if removing the case to keep the unit cooler is the solution. I may have improved a connection somewhere in the process of opening up the unit.
I can say that I went from getting a "new hardware found" message every two minutes to having virtually no problems since removing the case.
My next step will be to drill about 50 holes in the case to vent it before attempting to use the case again.
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