I am unable to get the photo paper to feed. I can hear the rollers turning, but it will not feed. Then the notice pops up that the printer is out of paper...You can detect on the top sheet of paper in the tray that the rollers were turning on it, leaving a mark. I have tried a number of different types of papers, still no feed. I've cleaned the rollers and done everything the "help" has suggested. Still, I cannot get the 4x6 photo paper to feed. HELP.
Thanks
Hi,
the issue that you have might need to change some settings from the printing properties. WHen you hit on PRINT, a box will open, right? look on the top right of that box, you will see "PROPERTIES" or "Preferences" just click on it, then another box will open. Click on Printing Shortcuts tab, try to review the settings. And if you want to print using the main tray, it should set it to Automatic select or Main tray. And make sure that it sets to General Printing. But if youre going to print a photo, you will have options there to choose what type of paper when you click on that, the settings on the paper size, paper source, etc. will change also. For paper source, make sure that it sets to Photo Tray.
If you will be able to open printing preferences, all options are there, you just need to read and choose which settings you want to use.
Thank you so much.
adonscott
Does it try to take the paper?........
....yes......Dirty paper feed rollers, clean rubber rollers with slightly damp rag
....No....... Paper/tray not installed correctly or sticking / dirty paper out sensor
Sorry cant help further cant picture model in mind
662 views
Usually answered in minutes!
A also have the problem with the paper feeding. Not just the photo paper but also the normal paper. I took the first machine that I bought back to the store as it had been a display model. The second machine behave in the same way.
I have the same problem with my c7280 I can print a sheet of paper in the photo tray but then I need to print a card stock form and it wont feed.
×