SOURCE: GE frontloader door gasket ripped
We had the same problem, I printed off the solution posted by john_in_erie. His repair directions were VERY acurate, however we find a few helpful additions to the repairs - 1st in step #6, the spring loaded wire, is in the front of the gasket under seal (we were looking on top of machine). Also in step #8, you need a short phillips screwdriver or a 7 mm socket with a 1/4" ratchet because of the position of the screw to get around the edge of the tub.
Thank you so much John, we could have not done it without your very accurate installation instructions.
Lori & Mitch Headen
SOURCE: rubber seal, drainage seal on washer ruptured its about 3" thick.
being 3 years old you will not be under any warranty. as far as the parts go any appliance shop with your model # will be able to get you the correct part. none of the appliance parts stores go by part number as these are constantly changing for better parts from the aftermarket then what the manufacturer used. so again just take your model # and call a few appliance parts company or even repair shops will sell parts as well.
SOURCE: GE frontloader door gasket ripped
I am having the same problem, I complained to GE, also filed a complaint with FTC Bureau of Consumer Protection and The Better Business Bureau.. Lets see what happens
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