Says the cyan ink cartraige is empy but it is new, replaced it with another new one and still says its empty

Sounds like a problem with the chip or HP accidentally sold you an empty ink cart. Either way, they should replace it. We carry ink as well and if you ever need anymore, please let me know. Free shipping and less expensive. Damien @ iPrint Technologies - 818.700.7419

Epson has gone to great pains to ensure that third-party cartridges dont work. They really did a good job. Sometimes their printers wont even recognize genuine Epson cartridges. I saw a CX8400 with a brand new cartridge claim it was out of cyan ink after printing one 4 x 6 photo. Then it would recognize any cyan cartridge. It had to go back to Epson for replacement. Sign in China com Online Wholesale for AD Signage Product

That message is saying you need to replace the blue "Cyan" ink cartridge in the printer. When the printer detects that the ink in out it tells you to replace the empty one to continue printing. Just buy a new cartridge install it and you will be good to go.

While there may be ink in the cartidges, your printer is getting a signal from the cartidge that it's near empty. There is no real workaround for this; you just have to replace the cartridge(s). If you use a LOT of ink, you might consider installing a CIS (continuous ink system) now made for most printers. You will save a lot of money over time.

What you describe is typical.

maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
Solution As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue. The Ink Cartridges Empty options are described in the table below: Ink colors out Option Print mode possible All Cancel None Black

AND

Cyan, Magenta, or Yellow (any or all) Black only Continue with other colors Cyan/Magenta/Yellow mode (composite black)

Text and photo quality will differ from those printed when all colors are available Light Cyan or Light Magenta (either or both) Cyan, Magenta, or Yellow (any or all)

(Black still available) Print with black ink only Grayscale

Cyan is the "blue/green" ink cartridge which is required to print in full color. Some printers stop working when one or more ink cartridges is empty. Get a complete set for some savings and for the next cartridge that gets empty. Printers are cheap now, it's the ink that gets costly.

Show empty or not recognized (cross sign)? Check connector at chip and at head carriage. Do replacement procedure form status monitor (how to..). Do replacement ink tank one by one with cyan ink first.

Not a cleanable type head, filiment gets burnt, when ink is not around it when printing is done. Ie dodgy ink blocks lines or has air in it and has permanently stuffed the print head, fix on brothers is replace head, cost excessive.,..time for the bin and the newfound wisdom that inks aint just inks.

Ink empy or no inks is read in ink well compartment via a black flag in ink cartridge that must be up and floating as not to obstuct photocell in well area.. check the rectangler bump in rear middle of cartridge. All cartridges must have flags up ie not empty, seeing ink does not indicate a cartridge with ink, a little is always left to prevent air entering system, hence machine calling out no innk cartridge to prevent damage...

you have to change the cyan (blue) color, too. Its empty ;-)

The machine runs a cleaning circle which always consumes some amount of ink of ALL colors.

Take all carts out of the machine. Have a look into the cart holder. Is there ink swapping beneath the white plastic? (You might shake the machine ;-)

If yes, the cart holder leaks and needs replacement.

If not (your lucky!) it could be that the automatic cleaning procedure which starts when a cart is changed has soaked the carts empty.

Do set machine with date and time and NEVER unplug NOR use a power switch which breaks the power supply.

Do use constant power and switch off machine by pressing stand-by-fax-button!

Everytime when machine comes to (new) power contact it runs an extensive ink cleaning procedure. thats why your carts are always near empty....
The stand-by will prevent this and machine does some cleaning procedures which consumes only a few drops(!) of ink!


The display asks you if you have changed the carts. Do answer this question by pressing 1 for YES or 2 for NO.
This will reset the built-in inkcountermanagement to the correct settings