The ice cream gets to hard and we have to take the big cartons out for 2 hrs before we can scoop it. (How can we bring the tempreture up about 10 or 15 deg.?)We can't find any controls on it. We have no operation manual on it. The Modle # 653-835 Prod. code 1 1999 Thanks for your help!

When you are freezing something, set your freezer on its highest setting. However, if you are going to leave your freezer empty for a long time, you should change the setting to a lower one. Here's a great tip for ice cream: place a tub of ice cream in a ziplock bag before putting it in the freezer; it prevents freezer burn. You know when your ice cream gets so cold, it's hard to scoop out? Doing this stops that, it's keeps the ice cream just soft enough for easy scooping!

ice cream is always the last to freeze and a temp of minus -10 degrees is usually required to get it to get hard. if you put the ice cream in the door it will be especially tough to freeze. a good thermometor is a good investment as you can observe the temps. usually ten degrees or 20 degrees is what they run. yes they do cycle on and off as long as they hold temps thats good. the outside of the freezer gets warm because the hot compressed refrigerant is spread through piping near its surface giving up its heat of compression . setting the stat to max will freeze the ice cream eventually but utility bill suffers . good luck

I keep min two notches from the coldest setting.A great way to check where you should set yous,is ice cream.Put an open container of ice cream in the freezer,and turn the freezer to coldest.The next day try to scoop the ice cream.If the ice cream is hard the freezer is too cold.Adjust the freezer two notches ,and try the ice cream the next day.Repeat till you are happy with the hardness of the ice cream.It should be easy to scoop but not too soft.

Ice cream has to be colder than 0 degrees C /32 degrees F. You need a cheap thermometer If your Ice maker Ice is not sweating in the bin, -10 degrees F ice stops sweating. you need not to sweat the freezer untill your cheap freezer thermometer can be compared to -10 degrees F

Hi,
The defrost may be lasting too long....and ice cream is always the first thing to melt... you need at least 10 F to keep ice cream hard...
Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

heatman101

the ice cream is the clue,if it goes hard then the temp is too low (ice cream best kept at -18C)
either the defrost is not working or interior temp sensor duff.

Try this... unplug...
take everything out and defrost the freezer
(go get a couple bags of ice and a big clean garbage can so you can keep the food cold)
you can defrost the freezer faster with a hair dryer
when you finish turn t'stat to high setting... put all food back in and dont overload and dont block any air vents (if they are located at top dont overlaod)
plugg in wait 24 hrs...
if you dont notice a difference let me know...

hope this was helpful

Ice cream needs to be below 0 degrees. It sounds like you have a refrigeration problem. The unit runs constantly because the temperature control is never satisfied. ;)

sounds like your freezer isn't maintaining a constant (cold) temp. A variation from cold to warm would cause your problems. Normal opening the door and looking for the ice cream over and over would cause a gradual increase in glacier activity in the freezer. I don't know of any quick easy fix-but wait, how about checking the door gasket? Get a piece of paper, close the door on it, move the paper all around the door, testing to see if you can pull it out easily (bad gasket), or does the paper not want to come out?(good gasket) If the gasket seems ok, it may be time to retire the global ice cream warming freezer countrycurt0

ice cream is always the last to freeze and a temp of minus -10 degrees is usually required to get it to get hard. if you put the ice cream in the door it will be especially tough to freeze. a good thermometor is a good investment as you can observe the temps. usually ten degrees or 20 degrees is what they run. yes they do cycle on and off as long as they hold temps thats good. the outside of the freezer gets warm because the hot compressed refrigerant is spread through piping near its surface giving up its heat of compression . setting the stat to max will freeze the ice cream eventually but utility bill suffers . good luck