Question about Rotel RDV-985 DVD Player

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We have model RSDX-02e DVD Receiver. When playing a DVD the colour disappears, when black and white it is a great picture, but when the colour flicks back on intermittently, it is very speckly and a wierd colour. We could count on one hand the number of times the DVD has been used, even though the unit was new in 2004. Any answers please. Thanks

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