Creative Labs Nomad Jukebox Zen Xtra MP3 Player Logo
Royce Adamson Posted on Jun 25, 2008
Answered by a Fixya Expert

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Creative Nomad Jukebox Zen Extra

Even after repeated resets, the Creative only shows the "EAX" screen and won't go any further. When I reset it, there is a whirring noise and then it quits on the above screen.
HELP !!!!

  • Royce Adamson Jun 25, 2008

    Even after repeated resets, the Creative only shows the "EAX" screen
    and won't go any further. When I reset it, there is a whirring noise
    and then it quits on the above screen.
    HELP !!!!



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1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Jun 26, 2008
ThaMp3Doctor
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Whirring noise = bad, probably needs to be replaced, BUT:
Uninstall everything from your PC, reboot, reinstall driver and the Explorer (I do not use MediaSource, only the Explorer).

If it didn't work out follow these steps:

1. Uninstall Creative Media Source and all related software.
2. Install the driver. In the installation CD the driver is usually in \Drivers\English
3. Turn on the Nomad an connect it to the PC.
4. Install MediaSource(the program requires that you have the nomad connected while installing)
5. Install MediaSource plugin
6. Try transferring files.

If you?re still running into problem know that there are other programs capable of handling MediaSource?s functions, such as - Portable Audio Devices Power Toy , NomadSync, Real player, and there?s also a Zen plugin for the Winamp.

Good luck!

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