I called pinnacle tech support 3 times they did not solve my problem the stick was advertised to show any digital channel that comes over the cable without paying extra for ie local abc nbc etc not channels like discovery hd or espn hd i unistalled the version of yjere software that came with the package and downlowded and installed there latest version of there software from their web site like i was instructed to do but it did not solve my problem please help me let me know if the stick will pick up these channels as advertised thanks
Take it back to where you bought the item. Most cable companies provide a box for HD TV you can't by pass unless yop have the software. Someone is misleading you. Call them back and get the tech's name, if he can't help you ask for thier legal dept. Ask the since in 4 tries TECH SUPPORT can't or won't help, is this a training problem or false advertising? Please always get the name of the persom or badge or some sort of ID. I am not telling to legally pursue this, that's up to you. I'm telling you to try the card, before playing it., or partner--throw in the hans d and take it back!
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