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Posted on Apr 12, 2017

NEC MobilePro 790 Battery Problem

I just got a 790 off ebay and the device behaves like there's no battery connected. I've tried three different batteries, I've tried cycling the batteries, charging, draining, all that. But the device always behaves the same way. It won't power up unless it's plugged into the wall. Then the LED turns green. I understand it's supposed to turn amber when it's charging a battery, but it doesn't. It's either green when it's plugged in, or it's off when it's not. The power menu in the control panel always says that the main battery is at 10%, even if there isn't a battery connected to the machine at all! Thanks for any help!

  • peejayeitch Oct 29, 2008

    I also am havnig the same problems with my MobilePro 790, pettystrife. I have been using it 'normally' for years, and suddenly one day, it stopped charging. When I contacted the guy who sold it to me second hand (he deals with them quite a bit), he said it sounded like a motherboard problem - if I replaced the motherboard, it should fix the problem. He sold me a broken unit that still had the motherboard intact, and I replaced my old motherboard, and voila! It worked! I enjoyed 2-3 weeks of true mobile document creation etc., and just this week, it has started again! NOOOO!!! Now I don't know what to do.



    I have a theory though...there are some situations where I use it and leave it plugged into the wall to charge as I use it, even though the battery was already full when I started. I am wondering if using the unit while it is still plugged in is actually overloading the motherboard somehow, effectively reversing what should be happening, and causing damage to the unit in the process? The reason why I am thinking this is the problem only happened again when I had the unit back in that same situation where I was using it from full charge whilst still plugged into the wall. I know it sounds weird, but it's the only thing I can think of, as it seems to be the only variable that was replicated to recreate the problem.



    I don't really understand how the charging mechanisms work at all, so what I said probably makes no real sense, but this has been my experience with the same problem as you seem to be having (green LED or bust, no charge in between etc.) Maybe if you were to replace your motherboard on your unit, and see if that fixes the problem to start with, and then not use it whilst charging, but charge the battery only when it's turned off? If you do that and it works, let me know! 'Cause I don't want to fork out for yet another motherboard only for it to go belly-up too.



    Cheers,



    Jamie.

    [email protected]

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2 Related Answers

Anonymous

  • 3587 Answers
  • Posted on Mar 22, 2008

SOURCE: Nec MobilePro 790 Handheld pc.

I don't believe that I've seen that..how did you 'send' that information?

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Anonymous

  • 77 Answers
  • Posted on May 16, 2008

SOURCE: Using AA batteries in nec mobilepro 790

no absolutely not! i have not read that any were but if it was possible what you would have to do would be semi dangerous (for you and the device). if you want to take the chance then remove the battery (don't open the battery it self) then there should be some gold conecters that are on the battery and the nec there should be at least 2 conect the batterys to eachother and then to the conecters and hopefuly it will work (this is realy not that easy but you can try)

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0helpful
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What software or cords do I need to get/run in order to get files to transfer to/from the NEC Mobilepro 770, or even get internet?

The NEC Mobilepro 770 is a legacy device that was released in the early 2000s and uses Windows CE as its operating system. Since the device is no longer supported, it may be challenging to find software and drivers that are compatible with modern operating systems like Windows 10. Here are some steps you can take to transfer files and connect to the internet:
  1. Get the necessary cables: You'll need a USB cable to connect the Mobilepro 770 to your Windows 10 PC. The cable should have a USB Type-A connector on one end and a mini-USB connector on the other.
  2. Install ActiveSync: ActiveSync is software that allows you to synchronize files between your Mobilepro 770 and your PC. Unfortunately, ActiveSync is no longer available for download from Microsoft, but you may be able to find an archived version of the software on the internet. Install ActiveSync on your Windows 10 PC and connect your Mobilepro 770 to your PC using the USB cable. If the device is recognized, you should be able to transfer files between the two devices.
  3. Connect to the internet: The Mobilepro 770 has a built-in Ethernet port that you can use to connect to a wired network. To connect to the internet, you'll need an Ethernet cable and a wired network connection. Plug one end of the Ethernet cable into the Mobilepro 770's Ethernet port and the other end into your router or modem. You should be able to browse the internet using the Mobilepro 770's built-in web browser.
  4. Install additional software: The Mobilepro 770 comes with a basic set of software, but you may want to install additional software to make the device more useful. You can download and install software from the internet, but make sure it's compatible with Windows CE and the Mobilepro 770.
Keep in mind that the Mobilepro 770 is a legacy device, and its performance and capabilities may be limited compared to modern devices. It's also possible that some of the software and drivers you need may no longer be available or supported.
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Syncing my MobilePro 790 with my computer

yes...quite an issue, eh? what is the actual model and make of that device?
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Using AA batteries in nec mobilepro 790

no absolutely not! i have not read that any were but if it was possible what you would have to do would be semi dangerous (for you and the device). if you want to take the chance then remove the battery (don't open the battery it self) then there should be some gold conecters that are on the battery and the nec there should be at least 2 conect the batterys to eachother and then to the conecters and hopefuly it will work (this is realy not that easy but you can try)
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Nec MobilePro 790 Handheld pc.

I don't believe that I've seen that..how did you 'send' that information?
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I'm having the same problem. Sorry man. I'll let you know if I find something out!
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Daniel, this card has a bad history with the MP 790...please see the link for more details. 

http://www.pocketpcmag.com/forum/topic.asp?TOPIC_ID=28448

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