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Receipt will do nothing for you if it is out of warranty. Normal warranty is for three years.
Write to the company regarding your situation - see if your unit has a serial number that can give indication of age of unit. Perhaps they will replace the charger for you.
Make sure that the charger cord/connections are good and that unit is receiving power from wall.
If replacing the charger is not an option, open it up and check the fuse. Another item to check is the current limiting resistor, color coded red-red-black.
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