I'd contact the service beforehand. If you think, that that behaviour was due to a software, ie. firmware issue, google for Sony PCM-D1 service manual. I wouldn't precisely describe the procedure, but generally a some ten-click-sequence is required for entering the service mode which allows for factory resetting the recorder. I don't think that the reset procedure can harm the device, but for example, if one attempts to reflash the firmware and the prodedure fails - due to power problems, for example but also due to other things which could happen - then the PCM-D1 could be regarded as busted. The repair includes qualified service with SMD repair facilities and a new board to replace that failed one. Therefore such a complicated service mode sequence, just as a precaution I think.
All the best,
Edi Zubovic, Crikvenica, Croatia
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