The video showed you how to set the clock:
http://www.lacrossetechnology.com/clocks/atomic-analog/3102b/#video
I think we're not talking about a WT-3101. What model is YOUR clock?
This site lists several including some desk models on two pages and each has unique downloadable instructions.
http://www.klockit.com/depts/AtomicClocks/dept-52.html
I'd say you have a lemon.
Manual:
http://www.klockit.com/PDFs/lacrossemanuals/AnalogWallClocks.pdf
For warranty work, technical support, or information contact:
La Crosse Technology, Ltd
2809 Losey Blvd. S.
La Crosse, WI 54601
Phone: 608.782.1610
Fax: 608.796.1020
e-mail
(warranty work)
(information on other products)
Website
http://www.lacrossetechnology.com/
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