Never buy Netgear. They design product so it won't work unless you pay more for technical support. They told me the technicians during the 90 day warranty are not good enough to fix problems, so you can't get solution until warranty runs out and you have to pay extra!
How many devices are connected to your router? I don't think your household is too big for the router, something else is the issue. Check your phone lines and call the ISP, it could be something on their side. Also check the Netgear N600 manual for possible troubleshooting options.
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