Computers & Internet Logo

Related Topics:

Posted on Dec 30, 2017
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I have a toshiba satellite and after the most recent windows update my external mouse stopped working and says driver malfunction when i plug it in... i have tried everything system restore driver updates... and still notihng.. but my i phone plugs in and works fine i have even tried 3 other styles of mice..

2 Answers

Larry Ng

Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

  • Toshiba Master 14,591 Answers
  • Posted on Dec 30, 2017
Larry Ng
Toshiba Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

Joined: Apr 07, 2013
Answers
14591
Questions
0
Helped
3277952
Points
66570

I moved you out of HP
it is NOT a HP product.
no OS stated, windows what?
no
toshiba satellite model stated.
what mouse, PS/2 , USB or with a green mouse adaptor.?
i cant see what mouse is there? of the many possible.

my guess, is , not the mouse, here ill guess like mad.
running XP ( the dead OS and virus magnet)
you are connected to internet and internet works ok.
but PNP is dead now at MS. microsoft. so mouse drivers
heck all drivers are a problem now,,, as with every one using a dead OS.

The mouse , will work , if USB if.
1: internet connected.
2: not XP or VISTA.
3:that uSB port is ok.
4: the mouse is good. USB.

does the Device managers show it found the mouse.
and clicking update (right click mouse) work>?
it wont work in XP because XP is dead.
small chances will work if using very old mouse
and the driver is found in the local driver cache,windows.
it is windows right?
that is the best I can do blind, cant see what PC that is , its age, model or OS you run or what mouse you have. model.

Richard Drygas

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

Scholar:

An expert who has written 20 answers of more than 400 characters.

  • Expert 122 Answers
  • Posted on Dec 30, 2017
Richard Drygas
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Joined: Jan 29, 2016
Answers
122
Questions
0
Helped
26824
Points
326

Try opening Device Manager in Control Panel and deleting the driver. Reboot, plug the mouse in again and see if that works.
Alternatively try restoring your PC to before your last update.

Ad

5 Related Answers

Anonymous

  • 56 Answers
  • Posted on Jan 02, 2009

SOURCE: Touchpad Not Working

those laptops have a button just over the touchpad if the light in it is orange/redish its of if its blue its turned on if the touch pad doesent work while its a blue ligt it may be some thing wrong with it.

Ad

Anonymous

  • 1 Answer
  • Posted on Feb 16, 2009

SOURCE: HP Compaq 6720s Sound problems!!!!

pls. check the internal speaker audio cable is ok or not. and also check the audio cable is connected on the audio section of motherboard.

Anonymous

  • 15 Answers
  • Posted on Apr 16, 2009

SOURCE: touch pad refuses to work

Try going to Toshiba's support page and re-install the driver for the touchpad. If this does not work. You may need to replace the touchpad itself.

Anonymous

  • 95 Answers
  • Posted on Feb 23, 2010

SOURCE: toshiba satellite L505D GS6000 mouse freezing

reinstall the driver for the mouse touchpad

Alun Cox

  • 2679 Answers
  • Posted on Aug 30, 2010

SOURCE: i need to update my

The Toshiba website has all the latest drivers

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Laptop toshiba satellite keyboard not working . NUM LOCK light always on . I can use oy mouse.

a laptop, and internal kbd dead. (or using external, unstated)
in device manager, lick keyboard.
right click update driver now.
you must be internet connected now or PnP will fail, 1/2 the time.
if that cant fix it, it needs service.

try owning a real external keyboard, USB
plug it in, problem solved in 10 second flat.
0helpful
1answer

Why toshiba satellite pro C50-B series curser freeze

When the curser freezes, first press the windows button to see if the entire computer is frozen. The windows button is in the lower left of the keyboard near Crtl and Alt buttons. If the computer is still working, then i would start with the software that is running the mouse. I think Toshiba has their own proprietary software that runs their mouse pads. Try to update the software through Toshiba's website. If that does not work, i would try updating the driver for the mouse. If that does not work, you may want to contact Toshiba for more detailed assistance.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/jason_76c7b1512fdc05a2

0helpful
1answer

Touchpad not active

Press the "Fn" and "F9" keys simultaneously.
Test your touchpad. If it works, it was simply disabled. Press the same key combination any time you want to toggle your touchpad on or off.
Plug an external mouse into a USB port on your laptopicon1.png if the key combination didn't work. Follow onscreen prompts to install the mouse driver--if necessary. You can also move the cursor using the "Tab" key and the arrow keys, as well as click by pressing "Enter" until the mouse is operational.
Click the link in the Resources section if you are using a Toshibaicon1.png Satellite with Windows Vista. Follow the onscreen prompts to download and re-install the driver.
Open a web browser and navigate to Synaptics.com if you have a different Toshiba model or operating system. Synaptics brand touchpads are used in all Toshiba laptops, and this site provides a generic driver.Hover your mouse over "Support" on the top menu, then select "Drivers" from the drop-down menu.
Select your operating system from the list provided and download the generic driver
Follow the onscreen prompts to install your new driver, and then test the touchpad again. If it still does not work, take your laptop to a licensed repair technician.




0helpful
2answers

My touchpad and control buttons on toshiba satellite pro c850-FJ don't work

Contact seller. I'm a bit confused? Brand new Windows 8 install then Uninstalled ? Why? Is Win 8 still installed?
0helpful
1answer

Toshiba Satellite A65-S126 keyboard no longer works

If you have the disk or driver for keyboard then reload it.
If not then use the mouse and click on the Start button, use the mouse's right button on Computer (My Computer). Select Manage. When the Computer Management console appears, Select Device Manager. Expand the Keyboard Section. Right Click on your computer name and select Scan for hardware changes.
If this fails to reload the driver then right click on the keyboard item that says Unknown and select Update Driver Software.
1helpful
1answer

Laptop keyboard mouse not working

Toshiba has released a few different advisories related to its Satellite line of laptop computers having keyboard problems. Remember that damage caused by liquid or physical damage is not usually covered by warranty.

Bios Fixes
On Satellite models 1955-S801, 1955-S802, 1955-S803 and 1955-S804, the BIOS (system utility setup program) had trouble reading the firmware for the wireless keyboard. BIOS version 1.40 repaired this problem. The BIOS flash program can be downloaded from the Toshiba website. http://askiris.toshiba.com/ToshibaSupportSite/search.do?cmd=displayKC&docType=kc&externalId=286356xml&sliceId=&dialogID=124900040&stateId=0%200%2084585964 b> Satellite 1955 Text Anomaly b> Toshiba reported a strange, software-specific problem between the Satellite 1955-S801 and S803 computers and Microsoft Word and Excel. Users who held down the shift key for more than five seconds while using the arrow keys would see their highlighted text disappear. The only provided solution was to use an external keyboard attached with a PS/2 connection or to release the shift key if pausing while highlighting in those programs. General Troubleshooting for Satellite Keyboards b> For general concerns about the keyboard -- if it doesn't appear to be working -- try these few steps. Use the keyboard before Windows loads: hit F1 on the first screen that appears after turning the system on. If they keyboard works here, it's probably a Windows problem. Try attaching an external keyboard; if it works, the internal keyboard is likely broken.
Toshiba Laptop Mouse Problems
Some symptoms that occur with Toshiba laptop mice include jumping and vanishing pointers. These situations have occurred after software upgrades have been made. The problems can often be solved by following basic mouse troubleshooting methods. Overall, Toshiba laptop mice contain the basic functions characteristic of the USB variety.

Function b> The mouse device is used to move, open, delete and otherwise connect with items available on and through the computer monitor. In Toshiba laptops and many others, the mouse pad replaces the point and click USB mouse device. This enables the mobile computer laptop to be more compact, portable and ready to use. b> Features b> The mouse pad on a Toshiba laptop is located in the middle, directly below the keyboard. The control buttons, both primary and secondary are situated below it. The primary key, on the left, represents the left-click button on an USB mouse device. The secondary key on the right represents the right-click button on an USB mouse. This button is used to pull up the short menu of an item after selecting it. Update Keyboard Driver b> Many Toshiba mouse issues can be solved by updating the driver. The driver enables the mouse to function properly. Update the keyboard driver first to increase mouse and keyboard device compatibility. To complete this task, click "Administrative Tools," accessible from the Start menu. Next, click "Computer Management," and then select "Device Manager." Click the "Keyboards" expansion node to bring up the list of installed hardware, and then right-click on the keyboard that is in use. If the "Update Driver" option is available, click on it. Otherwise, select "Properties," go the "Driver" tab and press "Update Driver." Device Manager is a useful tool to update, rollback or uninstall incompatible drivers. b> Update the Mouse Driver b> Update the mouse driver by following most of the instructions in the above section, "Update Keyboard Driver." However, after selecting "Device Manager," click the expansion node next to "Mice and other pointing devices." Select the current mouse device in use and right-click on it. If the "Update Driver" option is available, click on it. Otherwise, select "Properties" and go to the Driver tab and press "Update Driver." b> Check BIOS Fixes b> Some older Toshiba laptop models require BIOS (Basic Input/Output System) fixes. Most of the downloads are available from their website. Since, the BIOS chip is the liaison between the hardware and software, any issues should be addressed promptly. Symptoms, such as erratic mouse behavior or the pointer disappearing, are signs of a need for a BIOS fix or driver update. b> Compatibility b> Toshiba and most Microsoft Windows products are compatible. This is vital when it comes to updating necessary drivers needed for continual operating system function. The service packs they approve of are listed on their website. Hope this helps.

b>
0helpful
1answer

Hello I have a problem with my TOSHIBA SATELLITE Stop working my touch pad mouse i can't make it work !!!! try everything i would like if u can give me few tips to fix it pls !

does other usb mouse working with it ? ( just to make sure if driver is not missing ) Goto control Panel > Mouse > at window, Device Settings Tab , make sure "Disable internal device when external device is attached" is unchecked.
0helpful
1answer

Toshiba Satellite L305D Unresponsive Touchpad

It is possibly an error with the driver. To check, go to Control Panel and then the Device Manager. Look for the section labeled "Mice and other pointing devices" and look for "Synaptics PS/2 Port TouchPad" or anything which has TouchPad in the title. If it has a weird yellow triangle with an exclamation point, there may be a driver problem. Double click on the device, choose the Driver tab at the top and choose to Update Driver. Choose to automatically search and hopefully you should find, then install, the driver.
Have you recently run any Windows updates? If so, that may have messed up the driver. Instead of choosing to update the driver, choose to roll it back instead.
My solution is only for a bad driver. I hope this helps you and apologize if it does not.
0helpful
2answers

Mouse pointer stalls

Here are some possible reasons why your Toshiba Satellite P15 mouse pointer is sticking or stalling when the laptop is on AC power:
Driver issue: The touchpad driver may be outdated or corrupted. Try updating the touchpad driver to the latest version.
Hardware issue: The touchpad itself may be faulty. If the problem persists after updating the driver, you may need to replace the touchpad.
Battery issue: The battery may be causing interference with the touchpad. Try removing the battery and see if the problem goes away.
Software issue: There may be a software conflict that is causing the problem. Try disabling any recently installed software to see if the problem goes away.
Here are some troubleshooting steps you can try to fix the problem:
Update the touchpad driver:
Download the latest touchpad driver from the Toshiba website.
Uninstall the current touchpad driver.
Install the new touchpad driver.
Disable touchpad enhancements:
Go to Control Panel > Hardware and Sound > Mouse.
Click on the "Device Properties" tab.
Uncheck the box next to "Enhanced pointer precision".
Clean the touchpad:
Turn off the laptop.
Dampen a lint-free cloth with alcohol and gently wipe the touchpad.
Let the touchpad dry completely before turning on the laptop.
Update Windows:
Make sure your computer is up to date with the latest Windows updates.
If you have tried all of these troubleshooting steps and the problem persists, you may need to contact Toshiba customer support for further assistance.
Not finding what you are looking for?

122 views

Ask a Question

Usually answered in minutes!

Top Toshiba Computers & Internet Experts

ExpressFiX
ExpressFiX

Level 2 Expert

691 Answers

k24674

Level 3 Expert

8093 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Toshiba Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...