Question about Gaggia Syncrony Compact Digital Espresso Machine

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The machine is on and says decalcify/ready to use. It does not respond to pushing any of the buttons. It does produce steam if you turn the right knob, but nothing else works. How do I get it to respond?

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Have you had the same message for a while, but were able to make coffee? When was the last time you decalcified the machine? Your Syncrony probably needs to be decalcified. But do not use the descalers you usually find in the grocery stores, which are for drip coffee makers. Durgol is one of the best ones and the advantage is that it comes as a liquid (on the powder descalers you have to make sure they dissolve completely before you use them and that you measure the correct amount of water). You can find it online or the only store I could find that carries it is Bed, Bath and Beyond. Turn the machine off and let it cool off. When you are ready, take the water tank off and add the decalcifying solution mixed according to the instructions on the package. If you are using a powder, mix it in a different container. And never pour the solution in the tank while this is on the machine (also, make sure the coffee beans container has the cover on - you don't want any liquid making it into the grinder, as it will damage it). Put the water tank with the descaling solution back and turn the machine on. You will then have to press and hold the button that looks like the number 8 on the side (or the infinity symbol in math) and the machine will start the descaling process. Follow the instructions on the display. Put a large container under the steam wand and turn the knob (the same knob you turn for steam and hot water). Be sure to watch for when descaling is done (you will have a message on the display indicating that). Close the knob, rinse the water tank well, fill it with fresh water and put it back on the machine, which will now need to be rinsed. Place an empty container under the steam wand and push the same (8 on the side) button once, turn the knob. The machine will start the rinsing process. You might have to refill the water tank once or twice before it is finished. Once rinsing is done, your machine will be ready for use or it will ask you to ventilate. To do that, fill the water tank with fresh water, place an empty container under the steam wand, push the hot water button and turn the knob. Let the machine circulate water through. Once the ventilate message is gone you're done.

Posted on Nov 27, 2010

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Related Questions:

1 Answer

1. Where is the lever located in the Saeco Incanto De Luxe located? 2. How do you decalcify the same same product? Thank you for your help


Hello Dolls36,

I understand you have two questions the lever question I assume you are taking about the steam lever. The second question is how do you descale the unit.

Lets answer the first question first. The steam lever is not a lever but a knob. The knob is located on the right side of the unit.
1. Put container under steam tube turn knob downward to open until you get steam
2. Once you get steam turn knob upward to close
3. Put item you want to steam under steam tube and open valve back up to steam

Now to answer the question about how to descale the Incanto De Leluxe. When you are ready to descale the machine follow these steps.
1. Hold down the "x" button for 5 seconds, the machine will tell you it is ready to descale
2. Remove the filter
3. Fill the water tank with your descaling solution
4. Insert a container under the steam tube and open the steam valve
5. The machine will display descaling and finished
6. Then it will prompt you to fill tank with clean water for rinsing.
7. Press the "x" button once tank is full
8. Place container under steam tub and turn knob to open steam tube
9. When finished press "x" button one more time to confirm done
10. Replace water filter and fill tank

I hope that I have answer you question as for question 1 I assumed that is what you were asking about. However, if that was not the right question please post back to this tread and I will be more than happy to answer the question that you specify.

Thank you for choosing FixYa.com

Justin

Mar 11, 2011 | Saeco INCANTO DELUXE Espresso Machine

1 Answer

I rinsed coffe maker with decalcify powder, then rinsed coffee make many time with clear, fresh water but the coffee maker still reads, Decalcify/Ready For Use. Although I can make a cup of coffee, the...


Hi
I am assuming that you have a digital machine. If so, you have to go into the menu and go to "Reset Descale", push the enter button and choose "Yes" and push the button again. Then you can exit the menu and it should be gone.

Feb 03, 2011 | Spidem Trevi Automatic Espresso Machine

1 Answer

How to decalcify coffee machine Saeco royal digital


Hi
Your showing a different machine than a Royal and that one is different, but if yours is a Royal, this is how.

Auto descale: To automatically descale your machine, press the scoop or menu button and hold it down until you enter the menu. Use the arrow buttons to scroll up until you come to Descale. Press enter button and the machine will enter the mode to descale your machine. The process takes about 45 minutes. You don't have to do a thing except mix a full water tank with descaling solution and have a container under the steam wand when your start. If you have a cappuccinonatori on your machine you will need two containers. To start the descaling process, simply turn the steam knob. When the process is over your machine will say "Descale finished". Remove your water tank and rinse it out. Refill it with fresh water. Replace on the machine and start the descaling process over again to rinse your machine. Go back into your menu and scroll up or down 1 to signal descale and enter. Choose "Yes" and push enter so the machine will tell you when you need to descale again.
Manual descale: To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Place the tank back on the machine, then turn the machine on.
  1. If you have a non-rapid steam machine, just open the steam knob and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes. It is very important that the machine does not remain on to heat the boiler anymore than necessary.
  2. If you have a rapid steam machine, turn on the machine and then push the hot water button. This turns off the rapid steam and allows you to run hot water/solution through the steam wand. Just open the steam valve and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes.
  3. Repeat step #2 for your type of machine. Do this until you have used the entire water tank of solution (approximately four to five cycles). Remove the water tank and rinse it with fresh water.
  4. Refill the water tank with fresh water and place it back on the machine.
  5. Repeat step #2 to rinse the machine, only this time use the entire water tank at one time, and there is not need to let it set.
  6. Your machine has been decalcified. You may still have scale in your boiler, but not as much as you had before. To reset your descale light, hold down on the steam button for at least five seconds. You are ready to brew, once your boiler has heated up.

Nov 12, 2010 | Saeco Incanto Classic Espresso Machine

1 Answer

Can you give me instructions on how to decalify the coffee machine in this photo as l have the same.Thank you Barbara


Auto descale: To automatically descale your machine, press the scoop button and hold it down until you enter the menu. Use the arrows on the left to scroll down until you come to Descale. Press enter and the machine will enter the mode to descale your machine. The process takes about 45 minutes. You don't have to do a thing except mix a full water tank with descaling solution and have a container under the steam wand when your start. If you have a cappuccinonatori on your machine you will need two containers. To start the descaling process, simply turn the steam knob. When the process is over your machine will say "Descale finished". Remove your water tank and rinse it out. Refill it with fresh water. Replace on the machine and start the descaling process over again to rinse your machine. Go back into your menu and scroll up or down 1 to signal descale and enter. Choose "Yes" and push enter so the machine will tell you when you need to descale again.
Manual descale: To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Place the tank back on the machine, then turn the machine on.
  1. If you have a non-rapid steam machine, just open the steam knob and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes. It is very important that the machine does not remain on to heat the boiler anymore than necessary.
  2. If you have a rapid steam machine, turn on the machine and then push the hot water button. This turns off the rapid steam and allows you to run hot water/solution through the steam wand. Just open the steam valve and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes.
  3. Repeat step #2 for your type of machine. Do this until you have used the entire water tank of solution (approximately four to five cycles). Remove the water tank and rinse it with fresh water.
  4. Refill the water tank with fresh water and place it back on the machine.
  5. Repeat step #2 to rinse the machine, only this time use the entire water tank at one time, and there is not need to let it set.
  6. Your machine has been decalcified. You may still have scale in your boiler, but not as much as you had before. To reset your descale light, hold down on the steam button for at least five seconds. You are ready to brew, once your boiler has heated up.

Oct 31, 2010 | Saeco Royal Digital Plus Coffee...

1 Answer

I don't have a manual and need to decalcify my saeco stratos. I know I have to buy a bottle of descaler. What do I do then?


Don't use vinegar or CLR or any chemical used in the bathroom. Auto descale: To automatically descale your machine, press the scoop button and hold it down until you enter the menu. Use the arrows on the left to scroll down until you come to Descale. Press enter and the machine will enter the mode to descale your machine. The process takes about 45 minutes. You don't have to do a thing except mix a full water tank with descaling solution and have a container under the steam wand when your start. If you have a cappuccinonatori on your machine you will need two containers. To start the descaling process, simply turn the steam knob. When the process is over your machine will say "Descale finished". Remove your water tank and rinse it out. Refill it with fresh water. Replace on the machine and start the descaling process over again to rinse your machine. Go back into your menu and scroll up or down 1 to signal descale and enter. Choose "Yes" and push enter so the machine will tell you when you need to descale again.
Manual descale: To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Place the tank back on the machine, then turn the machine on.
  1. If you have a non-rapid steam machine, just open the steam knob and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes. It is very important that the machine does not remain on to heat the boiler anymore than necessary.
  2. If you have a rapid steam machine, turn on the machine and then push the hot water button. This turns off the rapid steam and allows you to run hot water/solution through the steam wand. Just open the steam valve and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes.
  3. Repeat step #2 for your type of machine. Do this until you have used the entire water tank of solution (approximately four to five cycles). Remove the water tank and rinse it with fresh water.
  4. Refill the water tank with fresh water and place it back on the machine.
  5. Repeat step #2 to rinse the machine, only this time use the entire water tank at one time, and there is not need to let it set.
  6. Your machine has been decalcified. You may still have scale in your boiler, but not as much as you had before. To reset your descale light, hold down on the steam button for at least five seconds. You are ready to brew, once your boiler has heated up.

Oct 29, 2010 | Saeco Stratos Coffee Maker, Espresso...

2 Answers

Need to decalsify


Auto descale: To automatically descale your machine, press the scoop button and hold it down until you enter the menu. Use the arrows on the left to scroll down until you come to Descale. Press enter and the machine will enter the mode to descale your machine. The process takes about 45 minutes. You don't have to do a thing except mix a full water tank with descaling solution and have a container under the steam wand when your start. If you have a cappuccinonatori on your machine you will need two containers. To start the descaling process, simply turn the steam knob. When the process is over your machine will say "Descale finished". Remove your water tank and rinse it out. Refill it with fresh water. Replace on the machine and start the descaling process over again to rinse your machine. Go back into your menu and scroll up or down 1 to signal descale and enter. Choose "Yes" and push enter so the machine will tell you when you need to descale again.
Manual descale: To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Place the tank back on the machine, then turn the machine on.
  1. If you have a non-rapid steam machine, just open the steam knob and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes. It is very important that the machine does not remain on to heat the boiler anymore than necessary.
  2. If you have a rapid steam machine, turn on the machine and then push the hot water button. This turns off the rapid steam and allows you to run hot water/solution through the steam wand. Just open the steam valve and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes.
  3. Repeat step #2 for your type of machine. Do this until you have used the entire water tank of solution (approximately four to five cycles). Remove the water tank and rinse it with fresh water.
  4. Refill the water tank with fresh water and place it back on the machine.
  5. Repeat step #2 to rinse the machine, only this time use the entire water tank at one time, and there is not need to let it set.
  6. Your machine has been decalcified. You may still have scale in your boiler, but not as much as you had before. To reset your descale light, hold down on the steam button for at least five seconds. You are ready to brew, once your boiler has heated up.

Oct 28, 2010 | Saeco Royal Professional Espresso Machine

1 Answer

How do descale this product sarco magic delux


Hi Read the bottom for programing the water hardness, Very Important!
1. To decalcify your boiler, remove your water tank and fill it with hot water (100 to 120 degrees). Open a pack of decalcifier and mix into the water tank. Place the tank back on the machine, then turn the machine on. 2. Open the steam knob and run approximately eight ounces of solution into a spare container. Turn the machine off and let set about 10 to 15 minutes. It is very important that the machine does not remain on to heat the boiler anymore than necessary. 3. Repeat step #2 for your type of machine. Do this until you have consumed the entire water tank of solution (approximately four to five cycles) . 4.Remove water tank and rinse it with fresh water. 5. Refill the water tank with fresh water and place it back on the machine. 6. Repeat step #2 to rinse the machine, only this time use the entire water tank at one time, and there is not need to let it set. Done refill your tank and you are ready to go. To clear the descale message, push and hold the steam button for 5 to 10 seconds. It will clear.

Feb 11, 2010 | Saeco Magic De Luxe Espresso Machine

2 Answers

How to decalcify royal digital?


hi my name is Lee Davidian here is your answer
Automatic Decalcifying Cycle
The automatic decalcifying cycle keeps the machine in perfect operating order. When prompted by the user, mineral buildups in the internal boiler can be dissolved and removed with Saeco’s decalcifying solution and a push of a button.

Jan 11, 2010 | Saeco Royal Digital Plus Coffee...

2 Answers

Decalcify - does the machine need to be serviced or can i do it myself


Hi
Go to your menu in the machine. Use your up arrow to go to decalcify and push enter. Have your solution for decalcifing the machine mixed in your water tank. Have a large container under the steam wand and cappuccinator on the left. Then open the knob for steam. Machine will say "Machine descaling". It has to finish the whole tank before it says "descale finished". Now rinse the water tank and put fresh water in it and put back on machine. Now close knob and then reopen it. Machine will say "Rinsing" When that tank is gone, it will say finished. Put water in tank and then go back to your menu and go down 1 to reset descale. push enter and chose "Yes" and hit enter to lock it. Now go down to water hardness and hit enter. Cahnge the # to 4 and hit enter. Push the escape button 2 times and your back. and ready to go.

Apr 24, 2009 | Saeco Royal Cappuccino Espresso Machine

2 Answers

Decalcify


when the machine gives the signal press the bottom right hand button for 5 seconds.
it will tell you to open the knob.
before you open the knob fill the water tank with the descaling solution
place a large water receptacle under the steam wand.
now turn your knob
the machine will start to descale this can take a while
when the descale cycle is finished close the knob.
rinse the water tank out with fresh water and fill it will clean drinking water.
Press the same button on the bottom right to confirm that yo are doing the rinse cycle.
open with knob and the machine will start the rinse cycle.
when the rinse cycle is complete close the knob and load the circuit.
when descaling is over fit a new cartridge filter in your water tank and off you go with your descaled cleaned coffee machine.

May 21, 2007 | Saeco Incanto Classic Espresso Machine

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