I was able to clear the locked door message, and get over working following steps above, but cannot get the lock mechanism to release, and therefore cannot close the door

First, make sure that the control pad lock (child lock) isn't enabled. This could prevent any of the following steps from working. You can try unplugging the oven (or turn it off at the circuit breaker) for several minutes (5-10). After returning power to the unit, press the key pad button for Clear/Off. This often resets the electronic control. A similar option is to start another self-cleaning cycle. After 1-2 minutes, when you hear the oven start the heating cycle, press Clear/Off. Sometimes if you wait for up to 2 hours after running a short (1-2 hour) cleaning cycle, the door will unlock.

If these steps don't work, then the thermostat is not recognizing that the oven has cooled down to a safe temperature or the door lock mechanism is damaged. Trying to force the door open will probably damage additional parts of the oven. Turn off the oven before starting to attempt to access the lock mechanism. You can try accessing the lock mechanism from the back or by using a bent wire (like a section of coat hanger). Slide the wire between the door and the oven at the top. Then try to pull the locking rod to the open position.

You'll need to either schedule a service call or pinpoint the failure yourself. Check the continuity across the oven temperature sensor, the over temperature limit sensor and the door lock mechanism. Make sure that the oven is cool and unplugged to start. For the door lock, you need to set the oven to the self-clean cycle to obtain a measurement. Check the wiring between these points and the control board if the readings are close to the expected value for your model. For most ovens, the door lock switch test should give a value close to zero. If replacing the temperature sensor or the door lock mechanism doesn't work and the wiring is undamaged, then the control board may need to be replaced. Replace the faulty parts.

I hope this helps. Please add comment with the model number if you need a parts list or diagram for your oven.

Cindy Wells

Here's the info from the service manual

"Fault Code: F9

Likely Failure Condition/Cause:
1. Door motor failure / jammed. Latch
motor switch failure.
2. Control software failure, or component
failure (relay stuck).
3. Wiring Problem.

Suggested Corrective Action:
1. Press CLEAR key.
2. If CLEAR key does not eliminate problem, turn off power for
30 seconds, then turn on power.
3. Check wiring of Lock Motor, and Lock Switch A and Door
Switch circuits.
4. Unplug P4, apply power (L1) directly to the Lock Motor, if the
motor does not rotate, replace Lock Motor Assembly. Plug
P4.
5. Check Lock Switch A for proper operation (do they open and
close, check with ohmmeter). The Lock Motor may be
powered as in above step to open and close Lock Switch. If
the Lock Switch is defective, replace Motor Lock Assembly.
6. If all above steps fail to correct situation, replace control."

try to press and hold the clear off key for three to five seconds.you may need to remove the back panel and remove the door lock mechanism in order to release the lock try unplugginf the unit for a couple of minutes as well

An F9 error code on a General Electric (GE) oven indicates that the oven's electronic control system has detected a problem with the automatic door lock.
The automatic door lock mechanism prevents the oven door from being opened when the oven is set for "Clean" mode.

The malfunction may be a jammed door lock mechanism, a pinched or broken wire, a faulty lock switch or a fault in the control board itself.

9 out of 10 times the lock switch has failed.

STEP # 1 - Disconnect power to the oven!!

Step 2 Open the oven door. Remove three screws from underneath the oven's control panel. Lift the control panel straight up to disengage the mounting pins on the top corners of the panel, then tip the panel toward you.

Step 3 Inspect the door lock mechanism. The mechanism is in the lower left area of the space behind the control panel. Rotate the cam on the door lock mechanism to be certain it moves without binding. Replace the mechanism if its mechanical parts do not function properly.

Step 4 Inspect the wires that connect the door lock mechanism to the control panel. Check for pinched or broken wires. Check for wires with frayed insulation. Repair wires as needed if defects are present.

Step 5 Locate the six-pin connector on the door lock motor on the right end of the door lock mechanism.

Step 6 Rotate the cam on the door lock mechanism to the unlocked position. Test the resistance between Pin 3 and Pin 1 of the door lock connector with the ohmmeter. The resistance should be 0. Replace Lock Switch 2 of the door lock mechanism if the resistance reads other than 0.

Step 7 Rotate the cam on the door lock mechanism to the locked position. Test the resistance between Pin 3 and Pin 2 of the door lock connector with the ohmmeter. The resistance should be 0. Replace Lock Switch 1 of the door lock mechanism if the resistance reads other than 0.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

HI. This will indicate that the door lock mechanism is damaged. follow the procedure below to address further.


If the door is latched:

A. Disconnect power from unit.
B. Check wires and connectors from control to door switch, then from door switch to control. If there is no damage to the wires and all connectors are okay, proceed to step C.
C. Replace door switch.
D. Re-apply power.
E. Press and hold any key down for 1 minute to clear F5 failure code from memory. F2 will appear. Press CANCEL and observe for 1 minute to ensure operation is correct.


NOTE_ This will, normally, lead to the replacement of the door latch assembly.

Here's the info from the service manual:

"Fault Code: F9

Likely Failure Condition/Cause:
1. Door motor failure / jammed. Latch
motor switch failure.
2. Control software failure, or component
failure (relay stuck).
3. Wiring Problem.

Suggested Corrective Action:
1. Press CLEAR key.
2. If CLEAR key does not eliminate problem, turn off power for
30 seconds, then turn on power.
3. Check wiring of Lock Motor, and Lock Switch A and Door
Switch circuits.
4. Unplug P4, apply power (L1) directly to the Lock Motor, if the
motor does not rotate, replace Lock Motor Assembly. Plug
P4.
5. Check Lock Switch A for proper operation (do they open and
close, check with ohmmeter). The Lock Motor may be
powered as in above step to open and close Lock Switch. If
the Lock Switch is defective, replace Motor Lock Assembly.
6. If all above steps fail to correct situation, replace control."


- www.fixyourboard.com

OK, I will list the Possible causes and the solutions below to combat this issue you are experiencing.


POSSIBLE CAUSES--


1. Door motor failure / jammed. Latch
motor switch failure.
2. Control software failure, or component
failure (relay stuck).
3. Wiring Problem.


SOLUTIONS--


1. Press CLEAR key.

2. If CLEAR key does not eliminate problem, turn off power for 30 seconds, then turn on power.

3. Check wiring of Lock Motor, and Lock Switch A, and Door Switch circuits.

4. Unplug P4, apply power (L1) directly to the Lock Motor, if the motor does not rotate, replace Lock Motor Assembly. Plug P4.

5. Check Lock Switch A for proper operation (do they open and close, check with ohmmeter). The Lock Motor may be powered as in above step to open and close Lock Switch. If the Lock Switch
is defective, replace Motor Lock Assembly.

6. If all above steps fail to correct situation, replace control.

Hold the lock button for 3-5 seconds or Find the main circuit breaker for your oven. Turn it off for fifteen minutes, then flip it back on. This should allow the door to open. Another thing sometimes, the dial for self clean will hang up, but this should fix it.goodluck hope this helps
pls appreciate by rating as fixyaa. thanks

Whirlpool Gold range: start the self cleaning but after message: cln door comes message, E1-F5- . door does not lock and cleaning can not start.

most of the time a simple fix.... http://www.geappliances.com/search/fast/infobase/10004586.htm
you have to trick the door lock mech into cycling through the cleaning process (takes about 20 seconds)
Print Range - “LOCKED DOOR” flashes in the display

If “LOCKED DOOR” is flashing in the display of your range or oven, and the self-clean cycle has not been selected, follow the steps below to reset your control:

Motorized Switch

1. With the door open, locate the door jamb switch on the face of the oven. It will look like a small black post or dowel.
2. Push it in until the oven cavity light goes off, indicating that the oven believes the door is closed.
3. While you hold the door jamb switch in this position, complete the following steps.
4. Press the Clean pad, wait 10 seconds.
5. When the cycle initiates, press the clear/off or cancel pad immediately to cancel it.
6. Wait 10 seconds for the display to clear.
7. The door should unlock and there should not be a need for service.

Manual Switch

1. Press the Clean pad.
2. Close the door.
3. Slide the latch to lock the door.
4. Hit the cancel button immediately.
5. Unlock the door.

If the above does not correct the situation, a service technician will need to check your cooking product. To obtain in or out of warranty repair on Major Appliances, you may call 1-800-GE-CARES (800-432-2737) or schedule service online.