You are supposed to go through the "before first use" instructions....which include filling the resevoir with water and brewing only water until its all gone. then start using the machine normally...remembering that the machine takes a few brew cycles to adjust properly to the coffee being used (this assuming this is the giro plus model which has the feature-"aroma something or other...)
also, descaling would help and removing the brew group and rinsing it out...
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