My Healthrider R65 was in a flood. The treadmill turns on but when I press start, the motor turns on full, the lights dim and then the treadmill turns off. The incline works fine.
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You will hard pressed to believe this but the walk belt is most likely bad creating too much friction. If the walk board is grooved under the belt it must be replaced. If the walk board is smooth and glossy leave it alone. I have seen this issue with a slightly used newer treadmill.
1) Lube the deck belt, this produce enough friction between deck vs deck belt, and shut down for to protect the electronic system 2) lube the rollers bearing very well. 3) Test the drive belt and replace 4) Test the motor input voltage, if there are the motor need repair. 5) test the output voltage board, for input voltage motor, if there are not the board is faulty. God bless you
hi, its seems like the belt on the motor has either slipped or just needs to be tightened more, best way to find out is open the front cover showing the motor, step on the treadmill and see what happens. if the motor is still spinning and the belt isnt then its the belt, check the tension if it is loose just tighten the belt. if the belt and motor are fine then its the running belt that needs to be tightened, to check this just put your hand under the belt and try lifting it, if you can easily lift its 2 0r 3 inches then its ok, but if you can lift it alot more this will need to be tightened, hope i have helped.
The serial number decal should be in front bottom left hand side on the frame opposite the power cord. I would not worry too much about the serial number that is used for tracking their units. It sounds like the motor control board may have failed, but they may have you do a calibration to see if the board has actually failed.
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