The ice maker in my 550 bottom drawer makes ice but does not shut off before spilling a few ice cubes into the drawer. In lookin at teh metal arm that exrendes into the tray it appears that it may not extend into the trqay far enough. I seem to remember a plastic part that inserted onto the metal arm. Can you send me a diagram with parts list?

You might be well served with a general defrost of the unit. But before you do, make sure that the mounting screws on the ice maker are fully in. Then if so, warm the lower surface of the ice maker where cubes are ejected with a hair dryer for a minute or two (medium not high). It could be that extraneous ice is catching the cubes. What does it feel like to the hand?

adjust the temprature properly.thats the only solution.

check your ice level arm and adjust

HI.CHECK FOR WATER SUPPLY VALVE WATER PRESSURE COMMING INTO THE UNIT,AND REFRIG SELENOID VALVE,IF THE PRESSURE IS OK ,REPLACED THE ICE MAKER,,ALSO CHECK FILTER AND WATER TUBE FOR WATER LEAKS..

Pull the ice drawer out and look for the small, metal "arm" that sticks out of the back of the outside of the drawer. Empty all the ice out and make sure this arm swivels freely. Sometimes it can get stuck.

its the ice maker .water or condensation has built up in the ice maker modual and refroze upon turning unit back on.either get a new ice maker or uninstall the ice maker and let it dry for a few days and reinstall.but it could happen again that way.or maybe not.

In my Kitchen Aid bottom freezer there is a metal arm(?) that I lift up to stop the ice maker from making ice. When I start running low on ice, I push the metal arm(?) back down for it to make ice again. Hope this is the solution for your Kitchen Aid too.

It takes weeks for ice to dissipate in a freezer.
You may can adjust your cut off lights or wire cut off to cut off before it's so full.

The icemaker should have a thin metal arm that turns it off when the arm is raised, and on when the arm is lowered. This is so when the tub of ice gets full, the cubes push the arm up, and the icemaker is turned off to keep from making excess ice.

When I had the overflowing ice, I checked my icemaker and found that the arm had fallen off (and thus the icemaker won't know when to stop making ice). I found the arm and stuck it back on, and all was well. It may be a bit tricky, and it might take some ingenuity to keep the arm from falling back off.

I hope this helps!

Our 550 bottom freezer drawer froze shut earlier this week and the motor made an unusual sound, like it was working too hard. Two of us eventually were able to open the drawer to find that it had frozen shut due to a leak which filled the ice tray solid and then adhered to the actual door, freezing it shut. We emptied the fridge and freezer, turned the control dials down to 0, but neither the motor nor the light would go off. We finally killed the circuit breaker to get the appliance to shut down. It's cleaned and defrosted and we noticed that the gasket has torn in three places, two on the fridge door and one on the freezer door. The freezer door could be from our tugging, but the refrigerator door is normal wear and tear. We filled the tears with some kind of putty and when it is dry we will start everything up again. This is not the first problem of this nature we have experienced with our subzero 550, but it is the most dramatic. Each previous time we have called a repair man out and he has been unable to fix it.