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when i try to play the music on my mp3 player ( sony walkman ) it says cannot play please connect to compliant software and update license info. i'm not sure how to do this
You need to wait for an update process. If this is the first time you have updating, its became too long to wait since update database is too big. Also depends on your internet connection speed.. License notification means you need to activate the software, fill it with the activation code you have when you purchased then select activate.
This issue may occur if the license for the track you are trying to play has expired on the device. If you currently subscribe to a music subscription service, connect the device and sign into the account to refresh your license to allow for playback. You may need to do this once during each billing period to listen to the subscription music you have transferred. If you are no longer a subscriber to the service where you downloaded the file from, you can delete the song from your portable player to prevent this error from occurring each time you try to play the song back.
If the issue happens with all the songs in the Player, format the Player and transfer the songs again using the Software or by dragging using the Windows Explorer.
please see to it that the product is genuine When live update fails, it is most likely due one of the following reasons: ·No license file (*.slf) is installed ·The installed license file (*.slf) has expired ·The trial period has expired ·The installed license file (*.slf) has been deleted, or become damaged or corrupted ·The software is not able to able to communicate with the Symantec servers
No license file (*.slf) is installed It is necessary to have a valid license file installed into the program to authorize it for the download of the content updates using Live Update. It
is necessary to register your license(s) at the Licensing Portal
(https://licensing.symantec.com/) to generate the license file if it
was not included with your license certificate (*.pdf).
The license file (*.slf) has expired It is required to have a current support contract to be authorized to have the most current content updates
downloaded. If you have renewed your support contract, it is necessary
to register your license(s) at the Licensing Portal
(https://licensing.symantec.com/) to generate the new license file if
it was not included with your license certificate (*.pdf). This
could also be the case if you have a current support contract, but had
a trial license key installed in the software. It is necessary to
register the support contract renewal to generate the new license file. The trial period has expired
Many
of Symantec's products offer a limited-time trial period where you can
test the software in your environment. When the trial period expires,
the software will typically cease to function as part of the Trialware
installation agreement.
The installed license file (*.slf) has been deleted, is damaged or corrupted If
the license file that was installed in the program has been deleted or
is corrupted, it is necessary to reinstall the license. You
can re-download the license file from the Licensing Portal account the
license was registered in. If you registered the license into your
Licensing Portal account, you can log into your account and re-download
the license file. If the license was registered into the account of
another person, you would need to contact that person to have them
re-download a copy of the license file or provide you access to
re-download the license file from their account.
The software is unable to communicate with the Symantec servers The Symantec software must be able to establish a connection to the servers to be able to download the current content updates. If the software is unable to establish the server connection, then it will not be able to download the content updates. You
would need to check your network security settings to ensure the
network traffic is not being blocked. If you believe your network's
security settings might be blocking the Symantec software from
communicating to the Live Update servers, contact Symantec Technical Support for assistance. You can find the phone number for your region here:http://www.symantec.com/business/support/contact_techsupp_static.jsp One
example of this occurring is when trying to install a license file into
Symantec Mail Security 4.6 or later you get the following error
message: "Symantec Premium AntiSpam registration failed. The product will not receive definition updates". Here is a link to a technical support document with more information on this issue and possible resolutions:http://service1.symantec.com/support/ent-gate.nsf/854fa02b4f5013678825731a007d06af/e0395129f0bedbf4882570d2006ad1af?OpenDocument
(i took it from "http://customercare.symantec.com/app/answers/detail/a_id/81/kw/update/r_id/166" )
The license on the songs has expired, and that's the problem with DRM-protected WMA's. You will need to renew the license through the music service from which you downloaded the songs. If your subscription has lapsed, you will need to renew it. Then, you'll have to delete the songs on your Walkman, and reload them once you have updated the license.
If you only download and transfer files in mp3 format you will never have this problem, and you can keep the songs forever.
You are still lost for the driver and sad? Do not worry Did you know this site? http://www.sony-drivers.com This site has all the sony drive, such as notebooks, desktops, cameras, cameras, printers, projectors, monitors, cell phones, Walkman, PlayStation game console, etc. On this site you can find your model, and to be free to download and install the driver kept Want to help you
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