I have the Neptune toploader. I've been generally satisfied with this washer despite the many problems that I've heard about from others. However, there is one thing that has never worked properly - neither the fabric softener dispenser or the bleach dispenser work properly. They are not emptying during the cycle. It doesn't appear that I can take the dispenser completely out for cleaning. Unfortunately, my washer is no longer under warranty so I'd like to correct this myself if possible. Any suggestions would be appreciated!
I had a similar problem with the fab. softener chamber. Clean
out the buildup and it will drain. To do this, remove the cap and wipe out the softener. Also, be sure to wipe inside the drum, just below the dispenser.
As for a water flow to the dispenser- You will need to remove the plastic portion of the lid. Start with the detergent dispenser, then gently remove the bottom corners of the lid. Then are held by two plastic clasps. Then gently remove the "L" shaped plastic holders. Use a pipe cleaner to clean out the tube where the water flows directly out of the unit, before entering the lid. I did this last night, and it works beautifully!
Thanks for some great ideas. This worked well. Diluting the fabric softener seems to alleviate the buildup.
Try putting a couple of spoonfuls of baking soad in the dispensers, followed by straight white vinegar - you'll get a lot of fizz- that's good - it will break down the build up! You can repeat as needed. I always dilute my fabric softner with water, as well.
If you have a water hose close to the washer it helps to rinse the compartment out with the hose. My washer is in the basement near a drain and I do this. Some of my fabric softener has gotten "thick" and that causes it not to flow through. I am considering placing the softener in the microwave for a while to "melt" it and cause it to flow more easily.
Hello headstitcher
Take a look at this post its a few posts down for NF error and see if that helps. I have to leave for work soon and will check back later to see if you need help getting into service mode to turn on the cold and hot water valves. You did the right check of the water fill input screens.
Take a look at this post for the fabric and bleach dispenser. Rich
See page 33 and 34 of the FAV6800A/FAV9800A Service Manual for Bleach/Softener Dispenser Removal.
The only place I know of to get the Service Manual is at a DIY appliance repair forum like this forum with the Sticky Neptune TL Washer FAV6800AWW
5th post down has a link to the FAV6800A/FAV9800A SM. Post in that forum if you need additional help and good luck.........D*ick
Appliance Repair Forums > Appliance Repair Talk > Washers > Maytag/Magic Chef/Admiral/Jenn-Air
Then repost issue if you want to DIY. If elect to call in a repair service give the Service Company the Model Number and they may ask for the Serial Number. That info is listed on the rear right hand side of the console.......D*ick
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Fabric dispenser does not empty out and the remaining fluid becomes very thick. I would like to know how to remove the fabric softener dispenser, both the top and bottom, for cleaning.
I have the same problem with the fabric softener dispenser. It does not flow into the rinse water and remains in the chamber after the clothes have rinsed. I put my hand under the rubber rim just under the dispenser and there was a thick pad of softener that had stored there for apparently several and I mean several washes. I have been able to remove most of the residue but I don't know how to totally clean the dispenser as well as the area in the lid where the water dispenses into the softener. That too has a collection of the very thick deposit. Help - my model is FAV6800MM and I am unable to locate a manual for this product.
The fabric softner wont dispense- i have cleaned it, diluted the softner and even attempted dispensing just water- it remains full after the washer stops!
Both the bleach dispenser and the fabric softener dispenser has stopped emptying properly during a wash cycle.
bleach and softener product not being dispensed into the wash. I suspect there is no water flowing to the dispensers because now I am receiving the nf (no fill) error code. If cleaning the intake filters does not fix the problem, how do I determine if water is flowing to the dispensers? Anybody? I'm no expert so explain it like I'm a 5 year old. :) Thanks
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