My geotrax engine will light up and the remote makes the sound but it wont move foward can it be reset?

get another remote or buy another unit; but at 50 bucks for the thing ain't worth spending money to fix it.

Tried smacking the train on the concrete, didn't work. Then I smacked one side, then the other, the wheels started turning like a charm. Getting the train set up for my 3 year old grandsons visit. One happy grandma right now.

from experience, is there hair wrapped up around the wheels? Otherwise, I would test the batteries. sorry not much more help on this.

According to the Instruction Manual it requires 6 AAA batteries, you will need a Phillips screwdriver to access the panel where you must replace it.
The remote controller and the engine need batteries.
Engine
• Locate the battery compartment on the back of the Engine. • Loosen the screws in the battery compartment door with a Phillips screwdriver. Lower the battery compartment door and insert three "AAA" (LR03) alkaline batteries. • Close the battery compartment door and tighten the screws with a Phillips screwdriver. Do not over-tighten. • If this product begins to operate erratically, you may need to reset the electronics. Remove the batteries and replace them in the toy.

Aha! I found this on another forum and it worked for me!

I had some luck using a trick I read on the yahoo geotrax group.
Make sure you have good batteries and hold the controller in the forward movement position. Then run the train forward repeatedly on a surface with friction (I used my pant leg). I got two old trains to work again, and I'm hoping to fix one more.

The theory is that this works because it uses a magnetic coupling instead of a direct drive.

It only took me one super gentle swipe across my leg! Better than smacking/bashing them because that can knock wires loose and stuff. Hope this helps everyone! :D

Yes! Thank you! Holding the remote in forward and running the train over and over worked! It took me a few tries, and finally I did it for about 30-40 seconds continuously, and it worked!!!! Thank you!!!

I had the same problem with two of our three engines. I read somewhere that you can get them running by hitting the side of the engine against a hard surface. I can't believe it... IT WORKED! I guess the motor gets **** and hitting it will get it going. All three engines are working now.

I assume you have batteries in the engine. If the engine light comes on and the remote makes noise, the engine motor may be stuck. Try hitting the side of the engine against a hard surface, which may get the motor moving. I had this problem with 2 engines and fixed both of them.

I had the same problem with two of our three engines. I read somewhere that you can get them running by hitting the side of the engine against a hard surface. I can't believe it... IT WORKED! I guess the motor gets stuck and hitting it will get it going. All three engines are working now.

Possible motor mount worn. Stop at a reputable garage, they should be able to confirm for you at a glance.