We have a Acctim barrery operated westminster chime wall clock and cannot get the clock to work, pendulum & chimes work but not the clock, is there a reset button,how do we get it working. it is 11yrs old? and been in storage for 6mnths

Troubleshoot the issue. Here are some steps you can take:

Check the Chime Selection Lever:
Ensure that the chime selection lever is not set to the "silent" position. Sometimes, accidentally setting it to silent mode can prevent the chimes from sounding.

Inspect the Cam with Humps:
The Westminster mechanical clock has a cam with humps on the front plate of the movement. These humps control when the movement stops chiming.

Run the chime by turning the hand (you can mount it with the nut, but it's not necessary). Observe the cam with the humps spinning.
Wait until it reaches the end of the smallest hump (which represents the first quarter, the shortest chime).

Stop the gear train from moving with your fingers and hold it.
Adjust the hammers from the back of the movement to match the position where the last hammer drops after the 1-2-3-4-5 hammers strike in a row, representing the end of the first quarter.
Tighten the cam so that the bar riding the cam is just after the smallest hump. This should set the chimes correctly.

Battery Replacement:
If you've recently replaced the battery, ensure that you've used fresh C batteries with high capacity.
Batteries should be changed annually to guarantee accurate timing and consistent chime sounds.

Low Battery Warning Function:
If your clock starts behaving irregularly or the pendulum stops (if equipped), it might be due to low battery. Install new batteries to resolve this issue.

Remember, these are general guidelines, and specific models may have additional considerations. If the problem persists, consider seeking professional assistance or replacing the movement if necessary. If your clock is chain-driven, you can order the 1161-053 movement from Clockworks when you're ready to swap it out.

Yes chiming clocks always have a switch to turn them off. Often termed a 'night shut off'.

https://www.google.com/search?q=daneker+grandfather+clock+turn+off+chimes

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Are there two batteries. One for the time and one for the chime? Try taking the one for the chime out and it should stop chiming. mine worked that way but is a different make.

without seeing the clock .....are you sure it isn't something as simple as the hands ( arms) detaching from the centre spindle which continues to turn but without the hands. Alternatively have the hands become stuck on something on the clock face or become intertwined themselves ? Very simplistic but all I have to offer...

How do you set the time on Daniel Dakota Quartz Westminster Chime mantle... try

I have same exact problem, did you ever find an answer?

I'm afraid you have to visit clock repair shop, as without close inspection it is not possible to say what's wrong with your clock.

IF I GATHER CORRECTLY , YOUR CLOCK HAS TWO BATTERIES, ONE AT BASE AND ANOTHER ON THE BACK OF THE UNIT. THE ONE ON THE BACK OF THE UNIT IS RESPONSIBLE FOR CLOCK'S FUNCTIONALITY AND I THINK THE BATTERY AT BASE IS FOR THE ROTATING BALLS ( PENDULUM ). SO OPEN UP THE BACK IF YOU HAVE NOT DONE SO, AND REPLACE THE BATTERY. CAREFULLY THOUH AS THERE RE TWO SCREWS ON TOP AND A SNAP AT CENTER BOTTOM WHICH YOU COULD EASILY BREAK IF YOU DO NOT DO IT WITH CARE. OPEN UP THE SCREWS FIRST AND GENTLY USING A SCREW DRIVER PUSH BACK ON THE SNAP HOLE TO FORCE IT UPWARDS AND INWARDS. IF NONE OF THIS MAKES SENSE THEN WE ARE LOOKING AT TWO DIFFERENT CLOCKS.

HOPE THIS HELPS.