Maytag Neptune MAH5500B Front Load Washer Logo
Posted on Nov 17, 2010
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Our washer no longer seems to efficiently spins. When the cycle completes (any cycle) the clothes are still quite wet and when removed there is even a small amount of standing water in the drum. Why is the spin cycle no longer working?

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  • Master 618 Answers
  • Posted on Nov 17, 2010
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Joined: Oct 13, 2010
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Check and make sure the pump, sump, and or drain hose are clear.

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Related Questions:

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1answer

Why are clothes/towels still quite wet after going through complete cycle?

Charlotte,
Without knowing the brand, we can only give you an idea of what might be the problem, but it obviously did not get up to the proper speed when spinning the water out since you have very wet close. If you can reply back with the brand and model of your washer, we can help you better.
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Whirlpool Calypso Washer Mdl#30942 gets stuck during rinse cycle. Machine runs, then stops, but does not rinse completely. Last 35-38 min cycle is problematic. What is wrong and how to fix it?

It's hard to tell by your description of the problem, but it sounds like it could be the timer If it's not running while in spin mode, or as simple as a belt if it's running and not spinning fast enough.
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Will not spin the clothes dry it's seem it is not balanced ?

You may have One wet heavy item (one sweatshirt or one bath towel) that is not evenly dispersed within the wash tub, and this will prevent the machine from reaching and completing the spin cycle.
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The washer is not spinning well...Clothes are partly wet when cycle is completely off...it used also to leak at one time where we can see some water when the cycle is complete...

Hello, when the clothes are partly wet when cycle is complete then check these.
1. Motor coupler
2. Spin cycle

MOTOR COUPLER; To test the motor coupler, restart the washer in it's spin cycle,let the machine runs for a minutes and then open the lid and notice if the tub is spinning: if it's spinning when you lift the lid that means the coupler is fine and if it doesn't spin that means you have to replace it.
SPIN CYCLE: If the washer doesn't reach it's proper spin speed,the cloth may be wet at the end of the cycle,check to be if the load is properly balanced and run a spin cycle again,if the clothes are still wet, you may have a worn or loose belt which you have to replace.
Thanks
0helpful
1answer

Washer takes longer than it should to complete cycle, seems to add minutes. at end, clothes are very wet and i have to do 10 minute spin cycle just to get water out

I would recommend that you clean the pump filter.
This is usually located at the bottom right front of washer.
To clean unscrew anti-clockwise to remove and clean.

You may have to remove a plastic cover at bottom of washer to reveal the filter.
Hope this helps.
0helpful
1answer

Cloths are still very wet after spin cycle

This sounds like a belt issue. A belt will become weak and stretch or glaze over time. Both of these conditions will cause a slow spin.
The belts are located on the bottom and are relatively easy to replace. Go to: www.repairclinic.com for info on removal and installation. You can even order a new belt from them.
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After the wash cycle is complete the clothes are still wet.

Open the machine and remove the drain pump. Clean out any debris and try again.
Remove the front panel.
The pump should be directly in front of you. Open it and clean it.
This procedure will have to be done occasionally.
1helpful
1answer

Clothes are still water logged after cycle

The clothes are wet after spinning When the clothes are wet at the end of a cycle, check these:

Motor coupler
Spin cycle
Siphoning
Water-inlet valve
Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:

  • If it's spinning when you lift the lid, the coupler is fine.


  • If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.


Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.

Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

From Repairclinic
0helpful
1answer

Series 70 kenmore elite washing machine

If it goes through the complete cycle o.k. except for the slow spin then the motor itself needs to be checked.
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